Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

All incidents reported for Google Cloud Support

2023

Summary Date Duration
Support Chat is not displaying all available languages as having chat support available 24 Mar 2023
21 minutes

2022

Summary Date Duration
File Attachments issues from Customer Care Portal and Google Cloud console 20 Oct 2022
12 hours, 49 minutes
Support Systems Salesforce case updates fails with row lock error. 12 Sep 2022
3 days, 20 hours
Google Cloud Support Systems File upload failure 18 Jul 2022
5 hours, 30 minutes
Google Cloud Support experiencing issues with case creation, case viewing and case search 28 Apr 2022
1 hour, 24 minutes
Contact Support Widget is down 9 Feb 2022
6 hours, 5 minutes

2021

Summary Date Duration
[Fully Resolved] We are investigating an issue with Google Cloud Support case creation and email notifications for new case comments 11 May 2021
5 hours, 25 minutes
We are experiencing an issue with Cloud SDK Versions 321, 322 and 323 Installed on Windows. 13 Jan 2021
5 days, 20 hours

2020

Summary Date Duration
Google Cloud services are experiencing issues and we have an other update at 5:30 PDT 14 Dec 2020
2 hours, 16 minutes
We're experiencing an issue with gcloud auth application-default login. 22 Oct 2020
2 hours, 3 minutes
Cases failing to load in Cloud Console or Google Support Center 6 Oct 2020
2 hours, 38 minutes
We're experiencing an issue with Google Cloud Support system 22 Jul 2020
1 hour, 32 minutes
Customers May be Unable to Create Support Cases via the Cloud Console 21 Jul 2020
1 hour, 19 minutes

2019

Summary Date Duration
We've received a report of an issue with accessing Google Cloud Support 20 May 2019
40 minutes
Issue with Google Cloud Support 17 May 2019
3 hours, 59 minutes
Live Chat Unavailable and Case Responses Delayed for Some Users 26 Mar 2019
2 hours, 6 minutes

2018

Summary Date Duration
The issue with Google Cloud Global Loadbalancers returning 502s has been fully resolved. 17 Jul 2018
38 minutes
Support Center inaccessible 17 Jul 2018
38 minutes
Google Support Center availability issue 3 May 2018
25 minutes