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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Support

Intermittent failure to create support cases

Incident began at 2024-11-08 08:17 and ended at 2024-11-08 09:52 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
8 Nov 2024 09:52 PST

The issue with Google Cloud Support has been resolved for all affected users as of Friday, 2024-11-08 09:08 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
8 Nov 2024 09:05 PST

Summary: Intermittent failure to create support cases

Description: We are experiencing an intermittent issue with Google Cloud Support beginning at Friday, 2024-11-08 08:05 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-11-08 10:15 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Users are facing issues intermittently while creating the support cases

Workaround: Users are requested to retry the request as the issue is intermittent