Incident affecting Google Cloud Support
Support Chat is not displaying all available languages as having chat support available
Incident began at 2023-03-24 04:33 and ended at 2023-03-24 04:54 (all times are US/Pacific).
Previously affected location(s)
| ||24 Mar 2023||04:53 PDT|| |
The issue was inadvertently posted to Cloud Service Health dashboard. The issue did not impact Google Cloud Support rather it impacted Google Workspace Support and the issue has been resolved for all affected users as of Friday, 2023-03-24 04:48 US/Pacific.
For more information on the issue and its impact on Google Workspace Support, please refer to https://www.google.com/appsstatus/dashboard/incidents/79iVdMKGvjfeHpdG2J6L
We thank you for your patience while we worked on resolving the issue.
| ||24 Mar 2023||04:38 PDT|| |
Summary: Google Support Chat is not displaying all available languages as having chat support available
Description: We are experiencing an intermittent issue with Google Workspace Support.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2023-03-24 05:30 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Customers will occasionally not see chat support as available for their language.
Workaround: Refreshing Support Chat may work.
- All times are US/Pacific