Console

Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Support

Support Chat is not displaying all available languages as having chat support available

Incident began at 2023-03-24 04:33 and ended at 2023-03-24 04:54 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
24 Mar 2023 04:53 PDT

The issue was inadvertently posted to Cloud Service Health dashboard. The issue did not impact Google Cloud Support rather it impacted Google Workspace Support and the issue has been resolved for all affected users as of Friday, 2023-03-24 04:48 US/Pacific.

For more information on the issue and its impact on Google Workspace Support, please refer to https://www.google.com/appsstatus/dashboard/incidents/79iVdMKGvjfeHpdG2J6L

We thank you for your patience while we worked on resolving the issue.
24 Mar 2023 04:38 PDT

Summary: Google Support Chat is not displaying all available languages as having chat support available

Description: We are experiencing an intermittent issue with Google Workspace Support.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2023-03-24 05:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers will occasionally not see chat support as available for their language.

Workaround: Refreshing Support Chat may work.