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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Support

Google Cloud Support Delayed Case Handling

Incident began at 2024-03-29 10:26 and ended at 2024-03-29 11:01 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
29 Mar 2024 11:01 PDT

The issue with Google Cloud Support has been resolved for all affected projects as of Friday, 2024-03-29 11:01 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
29 Mar 2024 10:29 PDT

Summary: Google Cloud Support Delayed Case Handling

Description: We are experiencing an issue with Google Cloud Support.

Mitigation work is currently underway by our engineering team.

We will provide an update by Friday, 2024-03-29 12:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Google Cloud customers may experience delays in case handling.

Workaround: None at this time.