Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

For incidents related to Google Cloud Platform and Google Cloud Console, please visit the Cloud Status Dashboard.

All incidents reported for Places API

2023

Summary Date Duration
Some prominent locations are returning NOT_FOUND when using a subset of Google Maps APIs.: - Geocoding - Directions - Distance Matrix - Routes - Routes Preferred - Place details 19 Apr 2023
4 hours, 52 minutes
Increased latency in Asia region for requests involving reverse-geocode 10 Apr 2023
4 hours, 8 minutes

2022

Summary Date Duration
Elevated latency and error rate for Geocoding, Directions, Places APIs. 26 Oct 2022
1 hour, 7 minutes
Increased latency and error rates on Street View Static API; increased latency on Place Details API 16 Oct 2022
2 hours, 10 minutes
High Reverse Geocoding error rates and latency 13 Oct 2022
2 hours, 4 minutes
Increased ZERO_RESULTS response from Place Search APIs 29 Aug 2022
7 hours, 14 minutes
Increase error rate for Places - Find Place method and Geocoding API 16 Aug 2022
18 minutes
Not all relevant results returned by Places search APIs 11 Aug 2022
1 day
Increased error rate and latency on multiple Google Maps Platform APIs 8 Aug 2022
4 hours, 11 minutes
Geocoding API may be returning fewer results for US East customers 4 Aug 2022
3 hours, 30 minutes

2021

Summary Date Duration
Elevated error rate for Places API 7 Apr 2021
7 hours, 35 minutes
Server errors for Places API requests, between 19:47 and 19:50 US/Pacific 23 Feb 2021
3 minutes
Elevated level of 5xx errors for Google Maps Platform Places API | Place Details 20 Jan 2021
2 hours, 2 minutes

2020

Summary Date Duration
Increase in latency and 502 errors from Google Maps Platform API requests 24 Sep 2020
33 minutes