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Incident affecting Places API
Elevated level of 5xx errors for Google Maps Platform Places API | Place Details
Incident began at 2021-01-20 14:17 and ended at 2021-01-20 16:19 (all times are US/Pacific).
|20 Jan 2021||16:44 PST|| |
The issue with Google Maps Platform Places API has been resolved for all affected users as of Wednesday, 2021-01-20 16:19 US/Pacific.
Summary of the root cause: the main root cause was a bad rollout for one of the backend services used by Places Details endpoint. Once identified, the bad rollout was stopped and errors decreased back to normal levels.
|20 Jan 2021||15:25 PST|| |
Our engineering team believes they have identified the cause of this issue, and mitigation work is currently underway.
- Service information
- Service disruption
- Service outage