Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit

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Incident affecting Places API

Elevated level of 5xx errors for Google Maps Platform Places API | Place Details

Incident began at 2021-01-20 14:17 and ended at 2021-01-20 16:19 (all times are US/Pacific).

Date Time Description
20 Jan 2021 16:44 PST

The issue with Google Maps Platform Places API has been resolved for all affected users as of Wednesday, 2021-01-20 16:19 US/Pacific.

Summary of the root cause: the main root cause was a bad rollout for one of the backend services used by Places Details endpoint. Once identified, the bad rollout was stopped and errors decreased back to normal levels.

20 Jan 2021 15:25 PST

Our engineering team believes they have identified the cause of this issue, and mitigation work is currently underway.