Google Maps Platform Status Dashboard

Google Maps Platform Status Dashboard
Incidents
Elevated level of 5xx error for Geocoding (Reverse Geocoding) and Places API

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Incident affecting Geocoding API, Places API

Elevated level of 5xx error for Geocoding (Reverse Geocoding) and Places API

Incident began at 2025-03-19 09:26 and ended at 2025-03-19 12:56 (all times are US/Pacific).

Date	Time	Description
19 Mar 2025	12:56 PDT	The issue with Geocoding API, Places API has been resolved for all affected projects as of Wednesday, 2025-03-19 11:44 US/Pacific. We thank you for your patience while we worked on resolving the issue.
19 Mar 2025	11:47 PDT	Summary: Elevated level of 5xx error for Geocoding (Reverse Geocoding) and Places API Description: We have experienced an intermittent issue with Geocoding API (Reverse Geocoding) and Places API (legacy) (all methods) at Wednesday, 2025-03-19 during the periods 09:26 - 09:40 and 10:06 -10: 18 US/Pacific. After further investigation we think that the root cause is networking infrastructure issue. The issue for Google Maps Platform APIs was mitigated by draining the affected cell. Impacted region: West Europe. We will continue monitoring and provide an update by Wednesday, 2025-03-19 12:40 US/Pacific with current details. Diagnosis: 5xx errors Workaround: Retry
19 Mar 2025	11:11 PDT	Summary: Elevated level of 5xx error for Geocoding (Reverse Geocoding) and Places API Description: We have experienced an intermittent issue with Geocoding API (Reverse Geocoding) and Places API (legacy) (all methods) at Wednesday, 2025-03-19 during the periods 09:26 - 09:40 and 10:06 -10: 18 US/Pacific. The root cause was a bad job. Our engineering team mitigated the issue by draining the cell. We will continue monitoring and provide an update by Wednesday, 2025-03-19 11:40 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: 5xx errors Workaround: Retry

Date

Time

Description

19 Mar 2025

12:56 PDT

The issue with Geocoding API, Places API has been resolved for all affected projects as of Wednesday, 2025-03-19 11:44 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

19 Mar 2025

11:47 PDT

Summary: Elevated level of 5xx error for Geocoding (Reverse Geocoding) and Places API

Description: We have experienced an intermittent issue with Geocoding API (Reverse Geocoding) and Places API (legacy) (all methods) at Wednesday, 2025-03-19 during the periods 09:26 - 09:40 and 10:06 -10: 18 US/Pacific.

After further investigation we think that the root cause is networking infrastructure issue. The issue for Google Maps Platform APIs was mitigated by draining the affected cell.

Impacted region: West Europe.

We will continue monitoring and provide an update by Wednesday, 2025-03-19 12:40 US/Pacific with current details.

Diagnosis: 5xx errors

Workaround: Retry

19 Mar 2025

11:11 PDT

Summary: Elevated level of 5xx error for Geocoding (Reverse Geocoding) and Places API

The root cause was a bad job. Our engineering team mitigated the issue by draining the cell.

We will continue monitoring and provide an update by Wednesday, 2025-03-19 11:40 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: 5xx errors

Workaround: Retry

All times are US/Pacific