Google Maps Platform Console

Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

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Incident affecting Routes API, Places API, Places Library, Maps JavaScript API, Directions API, Distance Matrix API, Geocoding API

Some prominent locations are returning NOT_FOUND when using a subset of Google Maps APIs.: - Geocoding - Directions - Distance Matrix - Routes - Routes Preferred - Place details

Incident began at 2023-04-19 07:13 and ended at 2023-04-19 12:05 (all times are US/Pacific).

Date Time Description
19 Apr 2023 12:05 PDT

The issue with Directions API, Distance Matrix API, Places API, Google Maps Platform, Places API, Places Library, Maps JavaScript API, Routes API, Routes Preferred has been resolved for all affected projects as of Wednesday, 2023-04-19 12:00 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
19 Apr 2023 10:12 PDT

Summary: Some prominent locations are returning NOT_FOUND when using a subset of Google Maps APIs.:

  • Geocoding
  • Directions
  • Distance Matrix
  • Routes
  • Routes Preferred
  • Place details

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2023-04-19 13:10 US/Pacific.

Diagnosis: When querying for "Paris Charles de Gaulle Airport" using Google Maps APIs a NOT_FOUND response is returned.

Workaround: None at this time.
19 Apr 2023 07:52 PDT

Summary: Some prominent locations are returning NOT_FOUND when using a subset of Google Maps APIs.:

  • Geocoding
  • Directions
  • Distance Matrix
  • Routes
  • Routes Preferred
  • Place details

Description: We are experiencing an issue with Google Maps Platform beginning at Wednesday, 2023-04-19 01:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2023-04-19 10:04 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: When querying for "Paris Charles de Gaulle Airport" using Google Maps APIs a NOT_FOUND response is returned.

Workaround: None at this time.