Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

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Incident affecting Places API

High Reverse Geocoding error rates and latency

Incident began at 2022-10-13 23:26 and ended at 2022-10-14 01:30 (all times are US/Pacific).

Date Time Description
14 Oct 2022 01:30 PDT

We experienced an intermittent issue with Google Maps Platform beginning on Thursday, 2022-10-13 20:30 US/Pacific.

The issue has occurred between 20:30 and 20:50, 22:10 and 22:30, 23:00 and 23:35, and is resolved since.

APIs affected were those performing reverse geocoding (coordinates to addresses/places): Geocoding, Directions, and Distance Matrix APIs. Some Places API requests may also have been affected.

Our engineering team believes the issue is now mitigated, but we will provide further updates in case of re-occurrence.

Updates can also be followed on the public issue tracker at https://issuetracker.google.com/issues/253547928.

We thank all our customers for their patience and understanding.

14 Oct 2022 01:13 PDT

Summary: High Reverse Geocoding error rates and latency

Description: We are experiencing an intermittent issue with Google Maps Platform beginning at Thursday, 2022-10-13 20:30 US/Pacific. The issue has been occurring between 20:30 and 20:50, 22:10 and 22:30, and 23:00 and 23:35.

APIs affected are those performing reverse geocoding (coordinates to addresses/places): Geocoding, Directions, and Distance Matrix APIs. Some Places API requests may also be affected.

Our engineering team continues to investigate and has been taking action against the issue.

We will provide an update by Friday, 2022-10-14 03:15 US/Pacific with current details. Updates can also be followed on the public issue tracker at https://issuetracker.google.com/issues/253547928.

We apologize to all who are affected by the disruption.

Diagnosis: High Reverse Geocoding error rates and latency in Geocoding, Directions, and Distance Matrix APIs

Workaround: None at this time.

14 Oct 2022 00:52 PDT

Summary: High Reverse Geocoding error rates and latency

Description: We are experiencing an intermittent issue with Google Maps Platform beginning at Thursday, 2022-10-13 20:30 US/Pacific. The issue has been occurring between 20:30 and 20:50, 22:10 and 22:30, and 23:00 and 23:35.

APIs affected are those performing reverse geocoding (coordinates to addresses/places): Geocoding, Directions, and Distance Matrix APIs. Some Places API requests may also be affected.

Our engineering team continues to investigate and has been taking action against the issue.

We will provide an update by Friday, 2022-10-14 02:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: High Reverse Geocoding error rates and latency in Geocoding, Directions, and Distance Matrix APIs

Workaround: None at this time.