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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

For incidents related to Google Security Products, visit https://status.cloud.google.com/security. For incidents related to Looker (original), visit https://status.cloud.google.com/looker.

  • Available
  • Service disruption
  • Service outage

All incidents reported for Cloud Machine Learning

2025

Summary Date Duration
Cloud Translation experienced elevated latency and error rates Cloud Translation experienced elevated latency and error rates 28 Jan 2025
9 hours, 26 minutes
Cloud Translation experiencing elevated latency and error rates Cloud Translation experiencing elevated latency and error rates 28 Jan 2025
16 hours, 4 minutes

2024

Summary Date Duration
Recommendation AI & Vertex AI Search for Retail are experiencing increased delays in data indexing (p90 delay was up to ~10 hours). Recommendation AI & Vertex AI Search for Retail are experiencing increased delays in data indexing (p90 delay was up to ~10 hours). 9 Dec 2024
12 hours, 19 minutes
Global: Data import delays detected on Vertex AI Search for Retail Global: Data import delays detected on Vertex AI Search for Retail 6 Dec 2024
1 day, 10 hours
Vertex AI AutoML Image Users experiencing image processing issues in us-central1 and europe-west4 regions Vertex AI AutoML Image Users experiencing image processing issues in us-central1 and europe-west4 regions 28 Nov 2024
3 hours, 12 minutes
Multiple GCP services impacted in the europe-west3-c zone Multiple GCP services impacted in the europe-west3-c zone 23 Oct 2024
7 hours, 39 minutes
Large Vertex Model Garden Deployment may experience failures. Large Vertex Model Garden Deployment may experience failures. 22 Oct 2024
13 days, 7 hours
Vertex AI Search seeing elevated failures for 50% of queries for SearchService Vertex AI Search seeing elevated failures for 50% of queries for SearchService 1 Oct 2024
35 minutes
Vertex AI custom training jobs failing if using more than 2GB ephemeral storage Vertex AI custom training jobs failing if using more than 2GB ephemeral storage 16 Aug 2024
4 hours, 40 minutes
Vertex AI Online Prediction experiencing elevated 500 errors for Claude Sonnet 3.5 and Opus models in us-east5 Vertex AI Online Prediction experiencing elevated 500 errors for Claude Sonnet 3.5 and Opus models in us-east5 8 Aug 2024
16 hours, 43 minutes
Cloud TPU Service Activation is impacted. Cloud TPU Service Activation is impacted. 7 Aug 2024
3 hours, 51 minutes
Customers using AutoML translations may experience high latency and 'resource exhausted' failures. Customers using AutoML translations may experience high latency and 'resource exhausted' failures. 2 Aug 2024
8 hours, 6 minutes
Vertex AI Online Prediction, Dialogflow CX, and Agent Assist are experiencing elevated error rates in multiple regions. Vertex AI Online Prediction, Dialogflow CX, and Agent Assist are experiencing elevated error rates in multiple regions. 12 Jun 2024
3 hours, 53 minutes
Dialogflow CX, and Agent Assist are experiencing elevated error rates and time outs with Generative features in multiple regions Dialogflow CX, and Agent Assist are experiencing elevated error rates and time outs with Generative features in multiple regions 7 Jun 2024
1 hour, 21 minutes
Multiple cloud products are experiencing network connectivity issues. New instances of several cloud products will come up without a network in many regions. Multiple cloud products are experiencing network connectivity issues. New instances of several cloud products will come up without a network in many regions. 16 May 2024
2 hours, 48 minutes
Issue with Dialogflow CX, Dialogflow ES, Agent Assist Issue with Dialogflow CX, Dialogflow ES, Agent Assist 20 Mar 2024
13 minutes
We are experiencing an issue with Speech-to-Text We are experiencing an issue with Speech-to-Text 20 Mar 2024
35 minutes
We experienced issues with Agent Assist, Dialogflow CX, Dialogflow ES, & Cloud Speech-to-Text We experienced issues with Agent Assist, Dialogflow CX, Dialogflow ES, & Cloud Speech-to-Text 20 Mar 2024
4 hours, 47 minutes
Legacy AutoML Tables training jobs failing Legacy AutoML Tables training jobs failing 15 Feb 2024
6 hours, 37 minutes
Multiple Google Cloud Products are experiencing issues in us-west1 Multiple Google Cloud Products are experiencing issues in us-west1 14 Feb 2024
3 hours, 7 minutes
Document AI training fails on UI Document AI training fails on UI 17 Jan 2024
2 hours, 14 minutes
Vertex AI Search: Delays in Retail Search model training Vertex AI Search: Delays in Retail Search model training 11 Jan 2024
4 hours, 52 minutes

2023

Summary Date Duration
Dialogflow/Speech-to-text errors when using Audio in Europe Dialogflow/Speech-to-text errors when using Audio in Europe 6 Dec 2023
26 minutes
Dialogflow CX agent training experienced latency in "Global Locale" region Dialogflow CX agent training experienced latency in "Global Locale" region 5 Dec 2023
6 hours, 8 minutes
Document AI availability has stabilized in Multi-region: us. Document AI availability has stabilized in Multi-region: us. 4 Dec 2023
18 hours, 26 minutes
We've received a report of an issue with Document AI in us multiregion We've received a report of an issue with Document AI in us multiregion 3 Dec 2023
3 hours, 42 minutes
Dialogflow ES, Dailgoflow CX, Speech-to-text and Google Cloud Support customers are experiencing elevated 500 error rates and service unavailability. Dialogflow ES, Dailgoflow CX, Speech-to-text and Google Cloud Support customers are experiencing elevated 500 error rates and service unavailability. 2 Oct 2023
2 hours
We are investigating a potential issue with Vertex AI Online Prediction, Vertex AI Training. We are investigating a potential issue with Vertex AI Online Prediction, Vertex AI Training. 25 Sep 2023
4 minutes
We are investigating an Issue with Vertex AI Search We are investigating an Issue with Vertex AI Search 7 Sep 2023
1 day, 14 hours
Vertex AI training jobs are experiencing issues where jobs may take longer than usual  Vertex AI training jobs are experiencing issues where jobs may take longer than usual  22 Jul 2023
7 hours, 48 minutes
Multi Region: Vertex AI Batch Prediction & Vertex AI Online Prediction Model Deployment Issues Multi Region: Vertex AI Batch Prediction & Vertex AI Online Prediction Model Deployment Issues 11 May 2023
16 hours, 55 minutes
This incident is being merged with an existing incident. All future updates will be provided there: https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPfkY This incident is being merged with an existing incident. All future updates will be provided there: https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPfkY 26 Apr 2023
51 minutes
This issue is believed to be affecting a very small number of projects and our Engineering Team is working on it. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here. We thank you for your patience while we are working on resolving the issue. This issue is believed to be affecting a very small number of projects and our Engineering Team is working on it. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here. We thank you for your patience while we are working on resolving the issue. 26 Apr 2023
1 hour, 34 minutes
Multi- Regional: Vertex AI Feature Store issues Multi- Regional: Vertex AI Feature Store issues 17 Mar 2023
16 hours, 30 minutes
Cloud AI Platform and Vertex AI Training elevated error rates for GPU jobs in us-central1, us-east1, and europe-west3 Cloud AI Platform and Vertex AI Training elevated error rates for GPU jobs in us-central1, us-east1, and europe-west3 3 Mar 2023
1 day, 1 hour
us-central1: Vertex AI Batch Prediction, Vertex AI Matching Engine, Vertex AI Online Prediction are experiencing issues with cluster deployments us-central1: Vertex AI Batch Prediction, Vertex AI Matching Engine, Vertex AI Online Prediction are experiencing issues with cluster deployments 8 Feb 2023
59 minutes

2022

Summary Date Duration
We are experiencing increased tail latency for predictions on Vertex AI Online Prediction. We are experiencing increased tail latency for predictions on Vertex AI Online Prediction. 27 Dec 2022
9 hours, 59 minutes
[False Positive] - Agents unable to receive phone calls [False Positive] - Agents unable to receive phone calls 19 Sep 2022
2 hours, 49 minutes
Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates 17 Sep 2022
2 hours, 5 minutes
Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates 17 Sep 2022
22 minutes
Global: Vertex AI Online Prediction Is Experiencing Increased Error Rates Global: Vertex AI Online Prediction Is Experiencing Increased Error Rates 2 Jun 2022
4 hours, 20 minutes
We've received a report of an issue with Cloud Talent Solution - SearchJobs API queries. We've received a report of an issue with Cloud Talent Solution - SearchJobs API queries. 29 Mar 2022
1 hour, 27 minutes

2021

Summary Date Duration
Global: Jobs failing with internal error for GKE version 1.18 Global: Jobs failing with internal error for GKE version 1.18 5 Oct 2021
2 hours, 30 minutes