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Incident affecting Cloud Talent Solution - Job Search, Cloud Machine Learning

We've received a report of an issue with Cloud Talent Solution - SearchJobs API queries.

Incident began at 2022-03-29 14:00 and ended at 2022-03-29 15:27 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
30 Mar 2022 10:30 PDT

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Support by opening a case using https://cloud.google.com/support.

(All Times US/Pacific)

Incident Start: 29 March 2022 14:00

Incident End: 29 March 2022 15:27

Duration: 1 hour, 27 minutes

Affected Services and Features:

Cloud Talent Solution - Job Search

Regions/Zones: Global Locale

Description:

Cloud Talent Solution Job Search experienced elevated error rate for a duration of 1 hour, 27 minutes. From preliminary analysis, the root cause of the issue is reduced availability on a dependency component that is responsible for enhancing search results.

Customer Impact:

Affected customers would have experienced deadline exceeded 504 or service unavailable 503 errors when performing Job search.
29 Mar 2022 18:23 PDT

We experienced an issue with Cloud Talent Solution - SearchJobs API, beginning at Tuesday, 2022-03-29 14:00 US/Pacific.

Customers may have experienced 504 - Deadline exceeded errors, on SearchJobs API queries.

The issue has been resolved for all affected projects as of Tuesday, 2022-03-29 15:27 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
29 Mar 2022 18:16 PDT

Summary: We've received a report of an issue with Cloud Talent Solution - SearchJobs API queries.

Description: This is a retrospective update for a reported issue with Cloud Talent Solution - SearchJobs API queries, reported between 2022-03-29 14:00 - 15:27, US/Pacific.

We will provide more information by Tuesday, 2022-03-29 18:30 US/Pacific.

Diagnosis: Customers may have experienced 504 - Deadline exceeded errors, on SearchJobs API queries.

Workaround: None at this time.