Google Cloud Service Health

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Incidents
Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates

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Incident affecting Speech-to-Text, Dialogflow CX, Dialogflow ES, Cloud Machine Learning

Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates

Incident began at 2022-09-17 20:07 and ended at 2022-09-17 22:12 (all times are US/Pacific).

Previously affected location(s)

GlobalMontréal (northamerica-northeast1)Multi-region: usIowa (us-central1)South Carolina (us-east1)Oregon (us-west1)

Date	Time	Description
17 Sep 2022	22:12 PDT	The issue with Dialogflow CX, Dialogflow ES, Speech-to-Text has been resolved for all affected users as of Saturday, 2022-09-17 21:30 US/Pacific. We thank you for your patience while we worked on resolving the issue.
17 Sep 2022	21:07 PDT	Summary: Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Saturday, 2022-09-17 22:30 US/Pacific. We will provide more information by Saturday, 2022-09-17 22:45 US/Pacific. Diagnosis: Users for Cloud Dialogflow using Speech-to-Text will experience elevated error rates. User may see Availability drop for Cloud Speech-to-Text across global endpoints. Workaround: None at this time.
17 Sep 2022	21:00 PDT	Summary: Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Saturday, 2022-09-17 22:00 US/Pacific. Diagnosis: Users for Cloud Dialogflow using Speech-to-Text will experience elevated error rates. User may see Availability drop for Cloud Speech-to-Text across global endpoints. Workaround: None at this time.
17 Sep 2022	20:10 PDT	Summary: Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Description: We are experiencing an issue with Dialogflow CX, Speech-to-Text, Dialogflow ES beginning at Saturday, 2022-09-17 19:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2022-09-17 21:10 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Users for Cloud Dialogflow using Speech-to-Text will experience elevated error rates. User may see Availability drop for Cloud Speech-to-Text across global endpoints. Workaround: None at this time.
17 Sep 2022	20:07 PDT	Summary: Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Description: We are experiencing an issue with Dialogflow CX, Speech-to-Text, Dialogflow ES beginning at Saturday, 2022-09-17 19:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2022-09-17 21:10 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Users for Cloud Dialogflow using Speech-to-Text will experience elevated error rates. Availability drop for Cloud Speech-to-Text across global endpoints. Workaround: None at this time.

All times are US/Pacific