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Incident affecting Cloud Machine Learning, Cloud Translation

Cloud Translation experienced elevated latency and error rates

Incident began at 2025-01-28 04:50 and ended at 2025-01-28 14:16 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
28 Jan 2025 14:16 PST

The issue with Cloud Translation has been resolved for all affected users as of Tuesday, 2025-01-28 14:00 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
28 Jan 2025 13:36 PST

Summary: Cloud Translation experiencing elevated latency and error rates

Description: Our engineering team has mitigated the issue and are showing signs of recovery. We will continue to monitor the service for stability.

We will provide more information by Tuesday, 2025-01-28 15:00 US/Pacific.

Diagnosis: Customers may experience elevated latency, error rates including 'resource exhausted' or service unavailable.

Workaround: None at this time.
28 Jan 2025 12:03 PST

Summary: Cloud Translation experiencing elevated latency and error rates

Description: Mitigation work is currently underway by our engineering team. We are seeing signs of recovery and continue to monitor for further impact.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2025-01-28 13:00 US/Pacific.

Diagnosis: Customers may experience elevated latency, error rates including 'resource exhausted' or service unavailable.

Workaround: None at this time.
28 Jan 2025 10:44 PST

Summary: Cloud Translation experiencing elevated latency and error rates

Description: Mitigation work is currently underway by our engineering team. We are seeing signs of recovery and continue to monitor for further impact.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2025-01-28 12:00 US/Pacific.

Diagnosis: Customers may experience elevated latency, error rates including 'resource exhausted' or service unavailable.

Workaround: None at this time.
28 Jan 2025 10:33 PST

Summary: We are experiencing an issue with Cloud Translation

Description: We are experiencing an issue with Cloud Translation beginning at Tuesday, 2025-01-28 04:50 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2025-01-28 11:08 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: None at this time.

Workaround: None at this time.