Service Health
-
-
-
-
Incident affecting Cloud Machine Learning, Recommendation AI, Vertex AI Search
Global: Data import delays detected on Vertex AI Search for Retail
Incident began at 2024-12-06 05:00 and ended at 2024-12-07 14:58 (all times are US/Pacific).
Previously affected location(s)
Global
| Date | Time | Description | |
|---|---|---|---|
| | 7 Dec 2024 | 14:58 PST | The issue with Vertex AI Search, Recommendation AI has been resolved for all affected users as of Saturday, 2024-12-07 14:58 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 7 Dec 2024 | 14:49 PST | Summary: Global: Data import delays detected on Vertex AI Search for Retail Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Saturday, 2024-12-07 16:30 US/Pacific. Diagnosis: Customers impacted by this issue may experience significant delays on how long it takes to finish their data import from BigQuery and GCS channels. Workaround: None at this time. |
| | 7 Dec 2024 | 13:50 PST | Summary: Global: Data import delays detected on Vertex AI Search for Retail Description: We are experiencing an issue with Vertex AI Search, Recommendation AI beginning at Saturday, 2024-12-06 05:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2024-12-07 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers impacted by this issue may experience significant delays on how long it takes to finish their data import from BigQuery and GCS channels. Workaround: None at this time. |
- All times are US/Pacific