Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

For incidents related to Google Cloud Platform and Google Cloud Console, please visit the Cloud Status Dashboard.

All incidents reported for Directions API

2024

Summary Date Duration
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT 14 Feb 2024
2 hours, 35 minutes

2023

Summary Date Duration
Request errors in Google Maps Platforms services 4 Oct 2023
1 hour, 27 minutes
Some prominent locations are returning NOT_FOUND when using a subset of Google Maps APIs.: - Geocoding - Directions - Distance Matrix - Routes - Routes Preferred - Place details 19 Apr 2023
4 hours, 52 minutes

2022

Summary Date Duration
Elevated server error rate and latency in multiple Google Maps Platform APIs 7 Dec 2022
26 minutes
Google Maps Platform services experiencing high rates of error. 18 Mar 2022
3 hours, 45 minutes

2020

Summary Date Duration
Increase in latency and 502 errors from Google Maps Platform API requests 24 Sep 2020
33 minutes