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Incident affecting Directions API, Distance Matrix API, Geocoding API

Google Maps Platform Geocoding, Routing APIs returns INVALID_REQUEST for Geocoding (forward)

Incident began at 2025-06-10 03:34 and ended at 2025-06-10 13:41 (all times are US/Pacific).

Date Time Description
10 Jun 2025 13:41 PDT

The issue with Google Maps Platform, Distance Matrix API, Geocoding API, Directions API has been resolved for all affected locations as of Tuesday, 2025-06-10 13:32 PDT.

We will publish an analysis of this incident once we have completed our internal investigation.

We thank you for your patience while we worked on resolving the issue.

10 Jun 2025 12:49 PDT

Summary: Google Maps Platform Geocoding, Routing APIs returns INVALID_REQUEST for Geocoding (forward)

Description: Mitigation work is still underway by our engineering team.

Current estimate by Engineering is 1-2 hours.

The mitigation is expected to complete by Tuesday, 2025-06-10 03:00 PDT.

We will provide more information by Tuesday, 2025-06-10 14:00 PDT.

Thank you for your patience while we are working on mitigation of the issue.

Diagnosis: API calls return geocoding status: INVALID_REQUEST for some locations.

Workaround: Possible workaround: use Places Autocomplete in lieu of Address/Forward Geocoding, Place Details for place_id lookup in lieu of Geocoding place_id lookup. And feed lat/lng coordinates in lieu of address/place_id into Routing APIs.

10 Jun 2025 12:01 PDT

Summary: Google Maps Platform Geocoding, Routing APIs returns INVALID_REQUEST for Geocoding (forward)

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Tuesday, 2025-06-10 12:35 PDT.

We will provide more information by Tuesday, 2025-06-10 12:35 PDT.

Diagnosis: API calls return geocoding status: INVALID_REQUEST for some locations.

Workaround: None at this time.

10 Jun 2025 11:22 PDT

Summary: Google Maps Platform Geocoding, Routing APIs returns INVALID_REQUEST for Geocoding.

Description: We are experiencing an issue with Google Maps Platform, Distance Matrix API, Geocoding API, Directions API beginning at Tuesday, 2025-06-10 03:34 PDT.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2025-06-10 11:55 PDT with current details.

We apologize to all who are affected by the disruption.

Diagnosis: None at this time.

Workaround: None at this time.