Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit

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All incidents reported for Distance Matrix API


Summary Date Duration
Customers using services such as Directions, Distance Matrix, Roads, and Routes which explore the road network while constructing responses to API requests may observe significantly longer routes (or distances) than usual for a small but significant fraction of API calls. 30 May 2024
21 hours, 32 minutes
Some customers experienced increased latency and elevated error rates in responses from the Distance Matrix API. 29 Mar 2024
3 hours, 1 minute
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT 14 Feb 2024
2 hours, 35 minutes


Summary Date Duration
Some prominent locations are returning NOT_FOUND when using a subset of Google Maps APIs.: - Geocoding - Directions - Distance Matrix - Routes - Routes Preferred - Place details 19 Apr 2023
4 hours, 52 minutes


Summary Date Duration
Elevated server error rate and latency in multiple Google Maps Platform APIs 7 Dec 2022
26 minutes


Summary Date Duration
Increase in latency and 502 errors from Google Maps Platform API requests 24 Sep 2020
33 minutes