Google Maps Platform Console

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Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

For incidents related to Google Cloud Platform and Google Cloud Console, please visit the Cloud Status Dashboard.

All incidents reported for Distance Matrix API

2026

Summary Date Duration
Current Production Issue - Google Maps Platform Current Production Issue - Google Maps Platform 18 Mar 2026
6 hours
We are investigating a potential issue with Google Maps Platform routing/directions APIs We are investigating a potential issue with Google Maps Platform routing/directions APIs 11 Mar 2026
4 hours, 21 minutes

2025

Summary Date Duration
We are investigating an issue with Google Maps Platform, Geocoding API We are investigating an issue with Google Maps Platform, Geocoding API 3 Dec 2025
1 hour, 47 minutes
Increased 5xx error rate for Distance Matrix API Increased 5xx error rate for Distance Matrix API 2 Nov 2025
1 day, 1 hour
We are investigating a potential issue with routing products We are investigating a potential issue with routing products 29 Sep 2025
4 hours, 39 minutes
Widespread issue affecting multiple Google Maps Platform APIs Widespread issue affecting multiple Google Maps Platform APIs 12 Jun 2025
1 hour, 28 minutes
Google Maps Platform Geocoding, Routing APIs returns INVALID_REQUEST for Geocoding (forward) Google Maps Platform Geocoding, Routing APIs returns INVALID_REQUEST for Geocoding (forward) 10 Jun 2025
10 hours, 7 minutes
Google Maps Platform - Incorrect road closures in North Rhine-Westphalia, Germany affecting routing in Routes, Directions, Distance Matrix APIs, Navigation SDKs (http://issuetracker.google.com/421167776) Google Maps Platform - Incorrect road closures in North Rhine-Westphalia, Germany affecting routing in Routes, Directions, Distance Matrix APIs, Navigation SDKs (http://issuetracker.google.com/421167776) 29 May 2025
8 hours, 47 minutes

2024

Summary Date Duration
Customers using services such as Directions, Distance Matrix, Roads, and Routes which explore the road network while constructing responses to API requests may observe significantly longer routes (or distances) than usual for a small but significant fraction of API calls. Customers using services such as Directions, Distance Matrix, Roads, and Routes which explore the road network while constructing responses to API requests may observe significantly longer routes (or distances) than usual for a small but significant fraction of API calls. 30 May 2024
21 hours, 32 minutes
Some customers experienced increased latency and elevated error rates in responses from the Distance Matrix API. Some customers experienced increased latency and elevated error rates in responses from the Distance Matrix API. 29 Mar 2024
3 hours, 1 minute
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT 14 Feb 2024
2 hours, 35 minutes

2023

Summary Date Duration
Some prominent locations are returning NOT_FOUND when using a subset of Google Maps APIs.: - Geocoding - Directions - Distance Matrix - Routes - Routes Preferred - Place details Some prominent locations are returning NOT_FOUND when using a subset of Google Maps APIs.: - Geocoding - Directions - Distance Matrix - Routes - Routes Preferred - Place details 19 Apr 2023
4 hours, 52 minutes

2022

Summary Date Duration
Elevated server error rate and latency in multiple Google Maps Platform APIs Elevated server error rate and latency in multiple Google Maps Platform APIs 7 Dec 2022
26 minutes