Console

Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

All incidents reported for Dialogflow CX

2024

Summary Date Duration
Vertex AI Online Prediction, Dialogflow CX, and Agent Assist are experiencing elevated error rates in multiple regions. 12 Jun 2024
3 hours, 53 minutes
Dialogflow CX, and Agent Assist are experiencing elevated error rates and time outs with Generative features in multiple regions 7 Jun 2024
1 hour, 21 minutes
Issue with Dialogflow CX, Dialogflow ES, Agent Assist 20 Mar 2024
13 minutes
We experienced issues with Agent Assist, Dialogflow CX, Dialogflow ES, & Cloud Speech-to-Text 20 Mar 2024
4 hours, 47 minutes
Multiple Google Cloud Products are experiencing issues in us-west1 14 Feb 2024
3 hours, 7 minutes

2023

Summary Date Duration
Dialogflow/Speech-to-text errors when using Audio in Europe 6 Dec 2023
26 minutes
Dialogflow CX agent training experienced latency in "Global Locale" region 5 Dec 2023
6 hours, 8 minutes
Dialogflow ES, Dailgoflow CX, Speech-to-text and Google Cloud Support customers are experiencing elevated 500 error rates and service unavailability. 2 Oct 2023
2 hours
Elevated latency and memory usage in Dialogflow CX and Dialogflow ES 28 Jul 2023
5 hours, 35 minutes
Dialogflow is experiencing availability issues with detectIntent API 28 Mar 2023
8 hours, 21 minutes

2022

Summary Date Duration
[False Positive] - Agents unable to receive phone calls 19 Sep 2022
2 hours, 49 minutes
Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates 17 Sep 2022
2 hours, 5 minutes
Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates 17 Sep 2022
22 minutes