Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

For incidents related to Google Cloud Platform and Google Cloud Console, please visit the Cloud Status Dashboard.

All incidents reported for Routes API

2024

Summary Date Duration
Customers using services such as Directions, Distance Matrix, Roads, and Routes which explore the road network while constructing responses to API requests may observe significantly longer routes (or distances) than usual for a small but significant fraction of API calls. 30 May 2024
21 hours, 32 minutes

2023

Summary Date Duration
Routes API traffic experiencing elevated error rates. 21 Dec 2023
2 hours, 29 minutes
Some prominent locations are returning NOT_FOUND when using a subset of Google Maps APIs.: - Geocoding - Directions - Distance Matrix - Routes - Routes Preferred - Place details 19 Apr 2023
4 hours, 52 minutes