Google Maps Platform Console

Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

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Incident affecting Routes API

Routes API traffic experiencing elevated error rates.

Incident began at 2023-12-21 07:58 and ended at 2023-12-21 10:27 (all times are US/Pacific).

Date Time Description
21 Dec 2023 10:27 PST

We experienced an intermittent issue with Routes API beginning at Thursday, 2023-12-21 01:41 US/Pacific extending to .2023-12-21 07:07 US/Pacific, manifesting as a low rate of HTTP 500 responses from the affected servers.

The issue has been resolved for all affected projects as of Thursday, 2023-12-21 07:07 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
21 Dec 2023 08:02 PST

Summary: Routes API traffic experiencing elevated error rates.

Description: We are experiencing an intermittent issue with Routes API ComputeRoutes and ComputeRouteMatrix beginning at Thursday, 2023-12-21 01:30 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-12-21 09:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: You will see increase 5xx errors for your Routes API requests.

Workaround: No workaround at this time