Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit

All incidents reported for Contact Center AI Platform


Summary Date Duration
Multiple cloud products are experiencing network connectivity issues. New instances of several cloud products will come up without a network in many regions. 16 May 2024
2 hours, 48 minutes
Multiple instances unavailable due to database connection errors 24 Mar 2024
8 hours, 8 minutes