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Incident affecting Maps JavaScript API, Maps SDK for Android, Maps SDK for iOS

Cloud-based Maps Styling Map not loading for Raster Map

Incident began at 2024-09-09 15:47 and ended at 2024-09-09 16:00 (all times are US/Pacific).

Date Time Description
9 Sep 2024 16:00 PDT

The issue with Maps JavaScript API, Maps SDK for Android, Maps SDK for iOS has been resolved for all affected users as of Monday, 2024-09-09 16:00 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

9 Sep 2024 15:52 PDT

Summary: Cloud-based Maps Styling Map not loading for Raster Map

Description: Cloud-based Maps Styling Map not loading for Raster Map since Monday, 2024-09-09 15:15 US/Pacific.

Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2024-09-09 16:15 US/Pacific.

We will provide more information by Monday, 2024-09-09 16:15 US/Pacific.

Diagnosis: Cloud-based Maps Styling Map not loading for Raster Map.

Workaround: No Workaround available but Map still loads with default styling.