Google Maps Platform Console

Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

For incidents related to Google Cloud Platform and Google Cloud Console, please visit the Cloud Status Dashboard.

Incident affecting Google Maps Platform Console

Problem creating support cases in the Google Maps Platform Support page in the Cloud Console

Incident began at 2024-11-14 22:41 and ended at 2024-11-15 05:04 (all times are US/Pacific).

Date Time Description
15 Nov 2024 05:04 PST

The issue with Google Maps Platform Console has been resolved for all affected users as of Friday, 2024-11-15 05:04 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
15 Nov 2024 03:06 PST

Summary: Problem creating support cases in the Google Maps Platform Support page in the Cloud Console

Description: We are experiencing an issue with Google Maps Platform Console beginning at Thursday, 2024-11-14 22:41 US/Pacific.

Our engineering team has identified a potential root cause and is exploring a rollback.

We will provide an update by Friday, 2024-11-15 05:00 US/Pacific with current details.

Diagnosis: Error message upon submitting a support case via the Google Maps Platform Support page within the Cloud Console.

Workaround: File your issue using the alternate support form: https://support.google.com/cloud/contact/maps_technical_support
15 Nov 2024 01:25 PST

Summary: Problem creating support cases in the Google Maps Platform Support page in the Cloud Console

Description: We are experiencing an issue with Google Maps Platform Support page in the Cloud Console Thursday, 2024-11-14 22:09 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-11-15 03:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Error message upon submitting a support case via the Google Maps Platform Support page within the Cloud Console.

Workaround: File your issue using the alternate support form: https://support.google.com/cloud/contact/maps_technical_support