Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

For incidents related to Google Cloud Platform and Google Cloud Console, please visit the Cloud Status Dashboard.

Incident affecting Google Maps Platform Console

Google Maps Platform Support page unavailable

Incident began at 2020-12-14 03:49 and ended at 2020-12-14 04:46 (all times are US/Pacific).

Date Time Description
Dec 14, 2020 14:07

All services in Google Maps Platform Console are restored. Please file a support case to report any problems.

For additional details, see related Google Cloud incident: https://status.cloud.google.com/incident/zall/20013

Dec 14, 2020 14:05

The Google Maps Platform Support page in the Google Cloud Console returned an error during the outage period. As a result, creation of new support cases failed. This issue was due to a global outage affecting all services which require Google account authentication for a duration of 50 minutes. The root cause was an issue in our automated quota management system which reduced capacity for Google's central identity management system, causing it to return errors globally. As a result, we couldn’t verify that user requests were authenticated and served errors to our users.