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Incident affecting Solar API

Solar API is fixed and returns now all necessary fields

Incident began at 2024-01-25 06:14 and ended at 2024-01-25 06:41 (all times are US/Pacific).

Date Time Description
25 Jan 2024 06:41 PST

The issue with Solar API has been resolved for all affected users as of Thursday, 2024-01-25 06:37 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

25 Jan 2024 06:18 PST

Summary: Solar API not returning all necessary fields

Description: We are experiencing an issue with Solar's API FindClosestBuildingInsights endpoint beginning at Thursday, 2024-01-25 01:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2024-01-25 07:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: When calling FindClosestBuildingInsights, the following fields are not returned: buildingStats roofSegmentStats and solarPanels.

Workaround: No workaround for now.