Google Maps Platform Console

Google Maps Platform Status Dashboard

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

For incidents related to Google Cloud Platform and Google Cloud Console, please visit the Cloud Status Dashboard.

Incident affecting Geocoding API, Places API, Places API (New), Roads API

Elevated latency and 5xx error rate for Google Maps Platform, Geocoding API, Places API. Roads API

Incident began at 2026-02-25 02:00 and ended at 2026-02-26 14:07 (all times are US/Pacific).

Date Time Description
26 Feb 2026 14:07 PST

The issue with Google Maps Platform, Geocoding API, Places API, Places API (New), Roads API has been resolved for all affected projects as of Thursday, 2026-02-26 13:26 PST.

We thank you for your patience while we worked on resolving the issue.
26 Feb 2026 10:46 PST

Summary: Elevated latency and 5xx error rate for Google Maps Platform, Geocoding API, Places API. Roads API

Description: We are observing another spike of 5xx errors started at 2026-02-26 ~08:00 PST. The investigation into the most recent occurrence is ongoing, and Google Engineers have initiated the process of undraining the affected data centers.

We do not have an ETA for full resolution at this point.

We will provide an update by Thursday, 2026-02-26 14:00 PST with current details.

Diagnosis: 5xx errors and elevated p90, p99 latency

Workaround: Retry a failed request
26 Feb 2026 03:16 PST

Summary: Elevated latency and 5xx error rate for Google Maps Platform, Geocoding API, Places API. Roads API

Description: We believe the issue with Google Maps Platform, Geocoding API, Places API, Places API (New), Roads API is resolved for the most part.

We will provide a final update by Thursday, 2026-02-26 10:00 PST.

Diagnosis: 5xx errors and elevated p90, p99 latency

Workaround: Retry a failed request
25 Feb 2026 22:01 PST

Summary: Elevated latency and 5xx error rate for Google Maps Platform, Geocoding API, Places API. Roads API

Description: Mitigation work is still underway by our engineering team. The affected datacenters are still drained, and error rates are stabilized across services.

The mitigation is expected to complete by Thursday, 2026-02-26 09:00 PST.

We will provide more information by Thursday, 2026-02-26 05:00 PST.

Diagnosis: 5xx errors and elevated p90, p99 latency

Workaround: Retry a failed request
25 Feb 2026 20:00 PST

Summary: Elevated latency and 5xx error rate for Google Maps Platform, Geocoding API, Places API. Roads API

Description: The affected datacenters are still drained, and error rates are stabilized across services.

Google Engineers are investigating the root cause for this incident.

Will will provide an update by Wednesday, 2026-02-25 22:00 PST with current details.

Diagnosis: 5xx errors and elevated p90, p99 latency

Workaround: Retry a failed request
25 Feb 2026 17:16 PST

Summary: Elevated latency and 5xx error rate for Google Maps Platform, Geocoding API, Places API. Roads API

Description: We believe the issue with Google Maps Platform, Geocoding API, Places API, Places API (New), Roads API is partially resolved.

Full resolution is expected to complete by Thursday, 2026-02-26 09:00 PST.

Google Engineers have drained some affected datacenters, but there is another which is still in the process of being mitigated. The level of 5xx errors is reduced, but some customers may still experience elevated latency due to non-optimal routing.

Impacted region: North America.

We will provide an update by Wednesday, 2026-02-25 20:00 PST with current details.

Diagnosis: 5xx errors and elevated p90, p99 latency

Workaround: Retry a failed request
25 Feb 2026 15:51 PST

Summary: Elevated latency and 5xx error rate for Google Maps Platform, Geocoding API, Places API. Roads API

Description: We believe the issue with Google Maps Platform, Geocoding API, Places API, Places API (New), Roads API is partially resolved.

We do not have an ETA for full resolution at this point.

We will provide an update by Wednesday, 2026-02-25 16:50 PST with current details.

Diagnosis: 5xx errors and elevated p90, p99 latency

Workaround: Retry a failed request