Google Cloud Service Health

Google Cloud Service Health
Incidents
Significant packet loss on Cloud Interconnect in europe-west2 for some customers.

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Available
Service information
Service disruption
Service outage

Incident affecting Google Cloud Networking, Hybrid Connectivity

Significant packet loss on Cloud Interconnect in europe-west2 for some customers.

Incident began at 2021-08-06 02:38 and ended at 2021-08-06 03:38 (all times are US/Pacific).

Date	Time	Description
6 Aug 2021	03:38 PDT	This incident with Cloud Networking was initially triggered by our internal monitoring systems. There is a current incident running for this issue please ref: https://status.cloud.google.com/incidents/oNMgU4ZjJFCiFTfeMyDX
6 Aug 2021	03:28 PDT	Summary: Significant packet loss on Cloud Interconnect in europe-west2 for some customers. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2021-08-06 04:15 US/Pacific. Diagnosis: Visible, near 100% packet loss on Cloud Interconnect. Workaround: Fail over to other Cloud regions.
6 Aug 2021	03:02 PDT	Summary: Significant packet loss on Cloud Interconnect in europe-west2 for some customers. Description: We believe the issue with Cloud Interconnect is partially resolved. We will provide an update by Friday, 2021-08-06 03:45 US/Pacific with current details. Diagnosis: Visible, near 100% packet loss on Cloud Interconnect. Workaround: Fail over to other Cloud regions.
6 Aug 2021	02:41 PDT	Summary: Significant packet loss on Cloud Interconnect in europe-west2 for some customers. Description: We are experiencing an issue with Cloud Interconnect beginning at Friday, 2021-08-06 01:55 US/Pacific. We're seeing significant packet loss on Cloud Interconnect in europe-west2 for some customers. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2021-08-06 03:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Visible, near 100% packet loss on Cloud Interconnect. Workaround: Fail over to other Cloud regions.

All times are US/Pacific