Service Health
Incident affecting Google Cloud Networking, Hybrid Connectivity
Significant packet loss on Cloud Interconnect in europe-west2 for some customers.
Incident began at 2021-08-06 02:38 and ended at 2021-08-06 03:38 (all times are US/Pacific).
Date | Time | Description | |
---|---|---|---|
| 6 Aug 2021 | 03:38 PDT | This incident with Cloud Networking was initially triggered by our internal monitoring systems. There is a current incident running for this issue please ref: https://status.cloud.google.com/incidents/oNMgU4ZjJFCiFTfeMyDX |
| 6 Aug 2021 | 03:28 PDT | Summary: Significant packet loss on Cloud Interconnect in europe-west2 for some customers. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2021-08-06 04:15 US/Pacific. Diagnosis: Visible, near 100% packet loss on Cloud Interconnect. Workaround: Fail over to other Cloud regions. |
| 6 Aug 2021 | 03:02 PDT | Summary: Significant packet loss on Cloud Interconnect in europe-west2 for some customers. Description: We believe the issue with Cloud Interconnect is partially resolved. We will provide an update by Friday, 2021-08-06 03:45 US/Pacific with current details. Diagnosis: Visible, near 100% packet loss on Cloud Interconnect. Workaround: Fail over to other Cloud regions. |
| 6 Aug 2021 | 02:41 PDT | Summary: Significant packet loss on Cloud Interconnect in europe-west2 for some customers. Description: We are experiencing an issue with Cloud Interconnect beginning at Friday, 2021-08-06 01:55 US/Pacific. We're seeing significant packet loss on Cloud Interconnect in europe-west2 for some customers. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2021-08-06 03:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Visible, near 100% packet loss on Cloud Interconnect. Workaround: Fail over to other Cloud regions. |
- All times are US/Pacific