Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Looker Studio

Looker Studio users are experiencing elevated query performance when loading and accessing reports.

Incident began at 2024-09-09 09:44 and ended at 2024-09-09 19:00 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
9 Sep 2024 19:15 PDT

This incident is being merged with another incident. All future updates will be provided there: https://status.cloud.google.com/incidents/UbJv334dXk5XQNSgiY48

9 Sep 2024 13:47 PDT

Summary:

Looker Studio users are experiencing elevated query performance when loading and accessing reports.

Description:

After further monitoring, our engineers have determined that the issue is still ongoing and are continuing to investigate the issue.

We will provide an update by Monday, 2024-09-09 19:00 US/Pacific with current details.

Diagnosis:

Looker Studio users are experiencing elevated query performance or errors after wait of around 5 minutes

Workaround:

None at this time.

9 Sep 2024 12:34 PDT

Summary:

Looker Studio users are experiencing elevated query performance when loading and accessing reports.

Description:

After further monitoring, our engineers have determined that the issue is still ongoing and are continuing to investigate the issue.

We will provide an update by Monday, 2024-09-09 14:00 US/Pacific with current details.

Diagnosis:

Looker Studio users are experiencing elevated query performance or errors after wait of around 5 minutes

Workaround:

None at this time.

9 Sep 2024 11:38 PDT

Summary:

Looker Studio users are experiencing elevated query performance when loading and accessing reports.

Description:

Our engineers have taken some mitigation actions and we see that the latency issue is mitigated as of now.

Our engineers are continuing to monitor closely while working on full resolution.

We do not have an ETA for full resolution at this point.

We will provide an update by Monday, 2024-09-09 14:00 US/Pacific with current details.

Diagnosis:

Looker Studio users are experiencing elevated query performance or errors after wait of around 5 minutes

Workaround:

None at this time.

9 Sep 2024 11:05 PDT

Summary: Looker Studio users are experiencing elevated query performance when loading and accessing reports.

Description: We are experiencing an issue with Looker Studio. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-09-09 12:30 US/Pacific with current details. We apologize to all who are affected by the disruption.

Diagnosis: Looker Studio users are experiencing elevated query performance or errors after wait of around 5 minutes

Workaround: None at this time.

9 Sep 2024 10:14 PDT

Summary: Looker Studio users are experiencing elevated query performance when loading and accessing reports.

Description: We are experiencing an issue with Looker Studio. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-09-09 11:30 US/Pacific with current details. We apologize to all who are affected by the disruption.

Diagnosis: Looker Studio users are experiencing elevated query performance or errors after wait of around 5 minutes

Workaround: None at this time.