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Incident affecting Looker Studio

Looker Studio users are experiencing elevated query performance when loading and accessing reports.

Incident began at 2024-09-09 09:44 and ended at 2024-09-09 21:04 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
9 Sep 2024 21:04 PDT

The issue with Looker Studio has been resolved for all affected users as of Monday, 2024-09-09 21:01 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
9 Sep 2024 19:00 PDT

Summary: Looker Studio users are experiencing elevated query performance when loading and accessing reports.

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2024-09-10 09:00 US/Pacific.

Diagnosis: Looker Studio users are experiencing elevated query performance or errors after wait of around 5 minutes

Workaround: None at this time.