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Google Cloud Support Incident #21001
We are experiencing an issue with Cloud SDK Versions 321, 322 and 323 Installed on Windows.
Incident began at 2021-01-13 17:05 and ended at 2021-01-19 13:03 (all times are US/Pacific).
Date | Time | Description | |
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Jan 19, 2021 | 13:03 | The issue with Cloud Developer Tools has been resolved for all affected users as of Tuesday, 2021-01-19 12:58 US/Pacific. Please see workaround for detailed instructions We thank you for your patience while we worked on resolving the issue. |
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The issue with Cloud Developer Tools has been resolved for all affected users as of Tuesday, 2021-01-19 12:58 US/Pacific. Please see workaround for detailed instructions We thank you for your patience while we worked on resolving the issue. |
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Jan 19, 2021 | 13:02 | Description: Mitigation work has been completed by our engineering team. For mitigation steps please see workaround. We will provide an update by Tuesday, 2021-01-19 13:10 US/Pacific with current details. Diagnosis: The command "gcloud components update" fails for Cloud SDK versions 321, 322 and 323 installed on Windows. Workaround: Please run the following commands in a PowerShell window:
```
$gcloudDir = Get-Command gcloud | Select -ExpandProperty "Source" | Split-Path | Split-Path If any of the commands fail, proceed with running the remaining commands. After running the PowerShell script, run the following in a regular Command Prompt (not PowerShell):
``` After running this command, ensure that your gcloud installation is at version 324.0.0 or higher. |
|
Description: Mitigation work has been completed by our engineering team. For mitigation steps please see workaround. We will provide an update by Tuesday, 2021-01-19 13:10 US/Pacific with current details. Diagnosis: The command "gcloud components update" fails for Cloud SDK versions 321, 322 and 323 installed on Windows. Workaround: Please run the following commands in a PowerShell window:
```
$gcloudDir = Get-Command gcloud | Select -ExpandProperty "Source" | Split-Path | Split-Path If any of the commands fail, proceed with running the remaining commands. After running the PowerShell script, run the following in a regular Command Prompt (not PowerShell):
``` After running this command, ensure that your gcloud installation is at version 324.0.0 or higher. |
|||
Jan 19, 2021 | 12:57 | Description: Mitigation work has been completed by our engineering team. For mitigation steps please see workaround. We will provide an update by Tuesday, 2021-01-19 13:10 US/Pacific with current details. Diagnosis: The command "gcloud components update" fails for Cloud SDK versions 321, 322 and 323 installed on Windows. Workaround: Please run the following commands in a PowerShell window:
```
$gcloudDir = Get-Command gcloud | Select -ExpandProperty "Source" | Split-Path | Split-Path If any of the commands fail, proceed with running the remaining commands. After running the PowerShell script, run the following in a regular Command Prompt (not PowerShell):
``` |
|
Description: Mitigation work has been completed by our engineering team. For mitigation steps please see workaround. We will provide an update by Tuesday, 2021-01-19 13:10 US/Pacific with current details. Diagnosis: The command "gcloud components update" fails for Cloud SDK versions 321, 322 and 323 installed on Windows. Workaround: Please run the following commands in a PowerShell window:
```
$gcloudDir = Get-Command gcloud | Select -ExpandProperty "Source" | Split-Path | Split-Path If any of the commands fail, proceed with running the remaining commands. After running the PowerShell script, run the following in a regular Command Prompt (not PowerShell):
``` |
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Jan 14, 2021 | 12:15 | Description: Mitigation work is still underway by our engineering team. The mitigation is expected to complete by Tuesday, 2021-01-19 12:00 US/Pacific. Please see the workaround section below for more details. Diagnosis: The command "gcloud components update" fails for Cloud SDK versions 321, 322 and 323 installed on Windows. Workaround: Please run the following commands in a PowerShell window: $gcloudDir = Get-Command gcloud | Select -ExpandProperty "Source" | Split-Path | Split-Path If any of the commands fail, proceed with running the remaining commands. After running the PowerShell script, run the following in a regular Command Prompt (not PowerShell): gcloud components update --version 320.0.0 Please note, after applying this workaround, do not run 'gcloud components update' as this will re-trigger the issue. Please wait until the fix is released before updating components. |
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Description: Mitigation work is still underway by our engineering team. The mitigation is expected to complete by Tuesday, 2021-01-19 12:00 US/Pacific. Please see the workaround section below for more details. Diagnosis: The command "gcloud components update" fails for Cloud SDK versions 321, 322 and 323 installed on Windows. Workaround: Please run the following commands in a PowerShell window: $gcloudDir = Get-Command gcloud | Select -ExpandProperty "Source" | Split-Path | Split-Path If any of the commands fail, proceed with running the remaining commands. After running the PowerShell script, run the following in a regular Command Prompt (not PowerShell): gcloud components update --version 320.0.0 Please note, after applying this workaround, do not run 'gcloud components update' as this will re-trigger the issue. Please wait until the fix is released before updating components. |