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Google Cloud Support Incident #18002
Support Center inaccessible
Incident began at 2018-07-17 12:17 and ended at 2018-07-17 12:55 (all times are US/Pacific).
| Date | Time | Description | |
|---|---|---|---|
| Jul 18, 2018 | 19:02 | A detailed analysis has been written for this incident and is available at cloud networking incident 18012: https://status.cloud.google.com/incident/cloud-networking/18012 |
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A detailed analysis has been written for this incident and is available at cloud networking incident 18012: https://status.cloud.google.com/incident/cloud-networking/18012 |
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| Jul 17, 2018 | 17:49 | The issue with accessing Support Center has been resolved for all affected users as of Tuesday, 2018-07-17 13:10 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a more detailed analysis of this incident once we have completed our internal investigation. |
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The issue with accessing Support Center has been resolved for all affected users as of Tuesday, 2018-07-17 13:10 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a more detailed analysis of this incident once we have completed our internal investigation. |
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