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Google Cloud SQL Incident #21005

Increased latency and possible partial results when listing Cloud SQL instances in us-central1 and us-east1

Incident began at 2021-03-04 10:15 and ended at 2021-03-04 18:27 (all times are US/Pacific).

Date Time Description
Mar 04, 2021 18:27

The issue with Cloud SQL is believed to be affecting a very small number of projects and our Engineering Team is working on it.

If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved.

We thank you for your patience while we're working on resolving the issue.

The issue with Cloud SQL is believed to be affecting a very small number of projects and our Engineering Team is working on it.

If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved.

We thank you for your patience while we're working on resolving the issue.

Mar 04, 2021 17:15

Description: We believe the issue with Cloud SQL list operations is mitigated and we are monitoring for any reoccurrences.

We will provide an update by Thursday, 2021-03-04 18:30 US/Pacific with current details.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Description: We believe the issue with Cloud SQL list operations is mitigated and we are monitoring for any reoccurrences.

We will provide an update by Thursday, 2021-03-04 18:30 US/Pacific with current details.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Mar 04, 2021 16:37

Description: Mitigation work is still underway by our engineering team.

Our engineering believes to have identified the root cause and is applying a fix. We are monitoring for recovery after fix is applied.

We will provide more information by Thursday, 2021-03-04 17:15 US/Pacific.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Description: Mitigation work is still underway by our engineering team.

Our engineering believes to have identified the root cause and is applying a fix. We are monitoring for recovery after fix is applied.

We will provide more information by Thursday, 2021-03-04 17:15 US/Pacific.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Mar 04, 2021 15:01

Description: Mitigation work is currently underway by our engineering team. We are continuing to monitor to verify is this helps decrease latency.

We will provide more information by Thursday, 2021-03-04 16:30 US/Pacific.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Description: Mitigation work is currently underway by our engineering team. We are continuing to monitor to verify is this helps decrease latency.

We will provide more information by Thursday, 2021-03-04 16:30 US/Pacific.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Mar 04, 2021 13:38

Description: We are experiencing an issue with Cloud SQL beginning at Tuesday, 2021-03-02 05:30:00 US/Pacific.

Listing Cloud SQL instances in regions us-central1 and us-east1 may experience latency and/or a warning error "REGION_UNREACHABLE" with partial results.

Other operations that do not rely on .List will continue to work.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2021-03-04 15:00 US/Pacific with current details.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Description: We are experiencing an issue with Cloud SQL beginning at Tuesday, 2021-03-02 05:30:00 US/Pacific.

Listing Cloud SQL instances in regions us-central1 and us-east1 may experience latency and/or a warning error "REGION_UNREACHABLE" with partial results.

Other operations that do not rely on .List will continue to work.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2021-03-04 15:00 US/Pacific with current details.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Mar 04, 2021 11:27

Description: We are experiencing an issue with Cloud SQL beginning at Tuesday, 2021-03-02 05:30:00 US/Pacific.

Listing Cloud SQL instances in regions us-central1 and us-east1 may experience latency and/or a warning error "REGION_UNREACHABLE" with partial results.
rr Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2021-03-04 13:30 US/Pacific with current details.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Description: We are experiencing an issue with Cloud SQL beginning at Tuesday, 2021-03-02 05:30:00 US/Pacific.

Listing Cloud SQL instances in regions us-central1 and us-east1 may experience latency and/or a warning error "REGION_UNREACHABLE" with partial results.
rr Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2021-03-04 13:30 US/Pacific with current details.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Mar 04, 2021 10:37

Description: We are experiencing an issue with Cloud SQL beginning at Tuesday, 2021-03-02 05:30:00 US/Pacific.

Listing Cloud SQL instances in regions us-central1 and us-east1 may experience latency and/or a warning error "REGION_UNREACHABLE" with partial results.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2021-03-04 11:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time

Description: We are experiencing an issue with Cloud SQL beginning at Tuesday, 2021-03-02 05:30:00 US/Pacific.

Listing Cloud SQL instances in regions us-central1 and us-east1 may experience latency and/or a warning error "REGION_UNREACHABLE" with partial results.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2021-03-04 11:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Increased latency when listing Cloud SQL instances and/or a warning error "REGION_UNREACHABLE" with partial results.

Workaround: None at this time