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Google App Engine Incident #19010
We've received a report of an issue with Google App Engine.
Incident began at 2019-09-03 09:08 and ended at 2019-09-03 13:39 (all times are US/Pacific).
| Date | Time | Description | |
|---|---|---|---|
| Sep 03, 2019 | 13:39 | The Google App Engine issue is believed to have been resolved as of 12:21 US/Pacific for all affected projects. If you have questions or are still impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here. |
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The Google App Engine issue is believed to have been resolved as of 12:21 US/Pacific for all affected projects. If you have questions or are still impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here. |
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| Sep 03, 2019 | 13:12 | Description: The issue with Google App Engine experiencing DNS lookup failures should be resolved for the majority of projects as of 12:21 US/Pacific and we are continuing to monitor the situation in case of recurrence. We will provide another status update by Tuesday, 2019-09-03 14:15 US/Pacific with current details. Diagnosis: DNS lookup failures across applications Workaround: None needed - mitigation is in progress |
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Description: The issue with Google App Engine experiencing DNS lookup failures should be resolved for the majority of projects as of 12:21 US/Pacific and we are continuing to monitor the situation in case of recurrence. We will provide another status update by Tuesday, 2019-09-03 14:15 US/Pacific with current details. Diagnosis: DNS lookup failures across applications Workaround: None needed - mitigation is in progress |
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| Sep 03, 2019 | 12:29 | Description: The rollback has completed successfully. The issue with Google App Engine experiencing DNS lookup failures should be resolved for the majority of projects and we expect a full resolution in the near future. We are continuing to monitor the situation before declaring the all-clear. We will provide another status update by Tuesday, 2019-09-03 13:15 US/Pacific with current details. Diagnosis: DNS lookup failures across applications Workaround: None needed - mitigation is in progress |
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Description: The rollback has completed successfully. The issue with Google App Engine experiencing DNS lookup failures should be resolved for the majority of projects and we expect a full resolution in the near future. We are continuing to monitor the situation before declaring the all-clear. We will provide another status update by Tuesday, 2019-09-03 13:15 US/Pacific with current details. Diagnosis: DNS lookup failures across applications Workaround: None needed - mitigation is in progress |
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| Sep 03, 2019 | 11:14 | Description: The rollback is still in progress (65% complete). We expect it to complete within the next hour. We will provide another status update by Tuesday, 2019-09-03 12:30 US/Pacific with current details. Diagnosis: DNS lookup failures across applications Workaround: None needed - mitigation is in progress |
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Description: The rollback is still in progress (65% complete). We expect it to complete within the next hour. We will provide another status update by Tuesday, 2019-09-03 12:30 US/Pacific with current details. Diagnosis: DNS lookup failures across applications Workaround: None needed - mitigation is in progress |
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| Sep 03, 2019 | 10:09 | Description: Rollback of the potential fix to mitigate the issue is in progress and has passed 50% completion - we expect all affected customers to be mitigated within 1.5 hours. We will provide another status update by Tuesday, 2019-09-03 11:30 US/Pacific with current details. Diagnosis: DNS lookup failures across applications Workaround: None needed - mitigation is in progress |
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Description: Rollback of the potential fix to mitigate the issue is in progress and has passed 50% completion - we expect all affected customers to be mitigated within 1.5 hours. We will provide another status update by Tuesday, 2019-09-03 11:30 US/Pacific with current details. Diagnosis: DNS lookup failures across applications Workaround: None needed - mitigation is in progress |
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