Google Cloud Status Dashboard
This page provides status information on the services that are part of Google Cloud Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit cloud.google.com.
Google Cloud Support Incident #20003
Cases failing to load in Cloud Console or Google Support Center
Incident began at 2020-10-06 06:45 and ended at 2020-10-06 09:23 (all times are US/Pacific).
| Date | Time | Description | |
|---|---|---|---|
| Oct 06, 2020 | 09:23 | The issue with Google Cloud Support Center has been resolved for all affected users as of Tuesday, 2020-10-06 09:15 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
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The issue with Google Cloud Support Center has been resolved for all affected users as of Tuesday, 2020-10-06 09:15 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
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| Oct 06, 2020 | 08:57 | DESCRIPTION: We believe the issue with Google Cloud Support Center is partially resolved. Mitigation actions have been performed and we're currently monitoring for any lingering issues. We will provide an update by Tuesday, 2020-10-06 10:52 US/Pacific with current details. Symptoms: Cases failing to load in Cloud Console or Google Support Center Our engineering team is currently investigating the issue. We will provide an update by Tuesday, 2020-10-06 09:00 US/Pacific with current details. We apologize to all who are affected by the disruption SELF-DIAGNOSIS: Cases failing to load in Cloud Console or Google Support Center WORKAROUND: If you need to open a new case please reach out via the following form: https://support.google.com/cloud/contact/prod_issue |
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DESCRIPTION: We believe the issue with Google Cloud Support Center is partially resolved. Mitigation actions have been performed and we're currently monitoring for any lingering issues. We will provide an update by Tuesday, 2020-10-06 10:52 US/Pacific with current details. Symptoms: Cases failing to load in Cloud Console or Google Support Center Our engineering team is currently investigating the issue. We will provide an update by Tuesday, 2020-10-06 09:00 US/Pacific with current details. We apologize to all who are affected by the disruption SELF-DIAGNOSIS: Cases failing to load in Cloud Console or Google Support Center WORKAROUND: If you need to open a new case please reach out via the following form: https://support.google.com/cloud/contact/prod_issue |
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| Oct 06, 2020 | 08:31 | DESCRIPTION: We are experiencing an issue with Google Cloud Support Center beginning at Tuesday, 2020-10-06 06:45 US/Pacific. Symptoms: Cases failing to load in Cloud Console or Google Support Center Our engineering team is currently investigating the issue. We will provide an update by Tuesday, 2020-10-06 09:00 US/Pacific with current details. We apologize to all who are affected by the disruption SELF-DIAGNOSIS: Cases failing to load in Cloud Console or Google Support Center WORKAROUND: If you need to open a new case please reach out via the following form: https://support.google.com/cloud/contact/prod_issue |
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DESCRIPTION: We are experiencing an issue with Google Cloud Support Center beginning at Tuesday, 2020-10-06 06:45 US/Pacific. Symptoms: Cases failing to load in Cloud Console or Google Support Center Our engineering team is currently investigating the issue. We will provide an update by Tuesday, 2020-10-06 09:00 US/Pacific with current details. We apologize to all who are affected by the disruption SELF-DIAGNOSIS: Cases failing to load in Cloud Console or Google Support Center WORKAROUND: If you need to open a new case please reach out via the following form: https://support.google.com/cloud/contact/prod_issue |
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