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Google Cloud Networking Incident #20004

We are investigating reports of connectivity issues between GCP regions us-east4 and us-east1 to other Cloud Providers in similar geographies.

Incident began at 2020-03-27 13:26 and ended at 2020-03-27 14:15 (all times are US/Pacific).

Date Time Description
Mar 27, 2020 14:15

The issue with connectivity between the GCP us-east1, us-east4, and us-central1 regions to other Cloud Providers has been resolved for all affected projects as of Friday, 2020-03-27 13:37 US/Pacific.

We thank you for your patience while we've worked on resolving the issue.

The issue with connectivity between the GCP us-east1, us-east4, and us-central1 regions to other Cloud Providers has been resolved for all affected projects as of Friday, 2020-03-27 13:37 US/Pacific.

We thank you for your patience while we've worked on resolving the issue.

Mar 27, 2020 14:00

Description: We have applied mitigation actions and believe the connectivity issue between the GCP us-east1, us-east4 and us-central1 regions to other Cloud Providers is partially resolved. The issue first began at 2020-03-27 12:24 US/Pacific.

We are seeing error rates decrease.

We will provide more information by Friday, 2020-03-27 14:45 US/Pacific.

Diagnosis: Customers may experience increased latency or connection timeouts between GCP and other Cloud Providers.

Workaround: None at this time.

Description: We have applied mitigation actions and believe the connectivity issue between the GCP us-east1, us-east4 and us-central1 regions to other Cloud Providers is partially resolved. The issue first began at 2020-03-27 12:24 US/Pacific.

We are seeing error rates decrease.

We will provide more information by Friday, 2020-03-27 14:45 US/Pacific.

Diagnosis: Customers may experience increased latency or connection timeouts between GCP and other Cloud Providers.

Workaround: None at this time.

Mar 27, 2020 13:28

Description: We are investigating reports of Connectivity issues between GCP regions us-east4 and us-east1 experiencing issues connecting to other Cloud Providers in similar geographies.

We will provide more information by Friday, 2020-03-27 14:00 US/Pacific.

Diagnosis: Customers may experience increased latency or connection timeouts between GCP and other Cloud Providers.

Workaround: None at this time.

Description: We are investigating reports of Connectivity issues between GCP regions us-east4 and us-east1 experiencing issues connecting to other Cloud Providers in similar geographies.

We will provide more information by Friday, 2020-03-27 14:00 US/Pacific.

Diagnosis: Customers may experience increased latency or connection timeouts between GCP and other Cloud Providers.

Workaround: None at this time.