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Google Cloud Networking Incident #18017

Google Cloud VPN, Cloud Interconnect, and Cloud Router experiencing packet loss in multiple regions

Incident began at 2018-10-22 14:40 and ended at 2018-10-22 04:42 (all times are US/Pacific).

Date Time Description
Oct 29, 2018 05:42

The Google Cloud Networking issue is believed to be affecting a very small number of projects and our Engineering Team is working on it. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here.

The Google Cloud Networking issue is believed to be affecting a very small number of projects and our Engineering Team is working on it. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here.

Oct 22, 2018 15:40

The issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router has been resolved for all affected users as of Monday, 2018-10-22 14:25 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

The issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router has been resolved for all affected users as of Monday, 2018-10-22 14:25 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Oct 22, 2018 14:45

The issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router should be resolved for the majority of requests as of Monday, 2018-10-22 14:25 US/Pacific and we expect a full resolution in the near future. We will provide an update by Monday, 2018-10-22 15:45 US/Pacific with current details.

The issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router should be resolved for the majority of requests as of Monday, 2018-10-22 14:25 US/Pacific and we expect a full resolution in the near future. We will provide an update by Monday, 2018-10-22 15:45 US/Pacific with current details.

Oct 22, 2018 14:40

We are experiencing an issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router beginning at Monday, 2018-10-22 13:42 US/Pacific. Current data indicate that requests in the following regions are affected by this issue: asia-east1, asia-south1, asia-southeast1, europe-west1, europe-west4, northamerica-northeast1, us-east1. For everyone who is affected, we apologize for the disruption. We will provide an update by Monday, 2018-10-22 15:30 US/Pacific with current details.

We are experiencing an issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router beginning at Monday, 2018-10-22 13:42 US/Pacific. Current data indicate that requests in the following regions are affected by this issue: asia-east1, asia-south1, asia-southeast1, europe-west1, europe-west4, northamerica-northeast1, us-east1. For everyone who is affected, we apologize for the disruption. We will provide an update by Monday, 2018-10-22 15:30 US/Pacific with current details.

Oct 22, 2018 14:40

Google Cloud VPN, Cloud Interconnect, and Cloud Router experiencing packet loss in multiple regions

Google Cloud VPN, Cloud Interconnect, and Cloud Router experiencing packet loss in multiple regions