Google Cloud Status Dashboard

This page provides status information on the services that are part of Google Cloud Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit cloud.google.com.

Cloud Firestore Incident #21001

Cloud Firestore experiencing increased error rates and latencies for operations for data in the US multi-region

Incident began at 2021-02-11 11:30 and ended at 2021-02-11 12:04 (all times are US/Pacific).

Date Time Description
Feb 11, 2021 12:04

The issue with Cloud Firestore has been resolved for all affected users as of Thursday, 2021-02-11 12:04 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

The issue with Cloud Firestore has been resolved for all affected users as of Thursday, 2021-02-11 12:04 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Feb 11, 2021 11:56

Description: Mitigation work is currently underway by our engineering team and we are noticing error rates and latencies return to normal levels.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2021-02-11 12:30 US/Pacific.

Diagnosis: Elevated latencies and error rates for operations on data in the US multi-region. These include, queries, commits, listen API requests, and reads.

Workaround: Retry requests/queries.

Description: Mitigation work is currently underway by our engineering team and we are noticing error rates and latencies return to normal levels.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2021-02-11 12:30 US/Pacific.

Diagnosis: Elevated latencies and error rates for operations on data in the US multi-region. These include, queries, commits, listen API requests, and reads.

Workaround: Retry requests/queries.

Feb 11, 2021 11:47

Description: We are experiencing an issue with Cloud Firestore where operations (commits, listen API, reads, query) in the US multi-region are experiencing elevated latencies and error rates beginning at Thursday, 2021-02-11 11:09:33 US/Pacific.

Our engineering team continues to investigate the issue.

If you are affected by this issue, please retry requests.

We will provide an update by Thursday, 2021-02-11 12:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Elevated latencies and error rates for operations on data in the US multi-region. These include, queries, commits, listen API requests, and reads.

Workaround: Retry requests/queries.

Description: We are experiencing an issue with Cloud Firestore where operations (commits, listen API, reads, query) in the US multi-region are experiencing elevated latencies and error rates beginning at Thursday, 2021-02-11 11:09:33 US/Pacific.

Our engineering team continues to investigate the issue.

If you are affected by this issue, please retry requests.

We will provide an update by Thursday, 2021-02-11 12:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Elevated latencies and error rates for operations on data in the US multi-region. These include, queries, commits, listen API requests, and reads.

Workaround: Retry requests/queries.

Feb 11, 2021 11:43

Description: We are experiencing an issue with Cloud Firestore where operations (commits, listen API, reads, query) in the US multi-region are experiencing elevated latencies and error rates beginning at Thursday, 2021-02-11 11:09:33 US/Pacific.

Our engineering team continues to investigate the issue.

If you are affected by this issue, please retry requests.

We will provide an update by Thursday, 2021-02-11 12:18 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Elevated latencies and error rates for operations on data in the US multi-region. These include, queries, commits, listen API requests, and reads.

Workaround: Retry requests/queries.

Description: We are experiencing an issue with Cloud Firestore where operations (commits, listen API, reads, query) in the US multi-region are experiencing elevated latencies and error rates beginning at Thursday, 2021-02-11 11:09:33 US/Pacific.

Our engineering team continues to investigate the issue.

If you are affected by this issue, please retry requests.

We will provide an update by Thursday, 2021-02-11 12:18 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Elevated latencies and error rates for operations on data in the US multi-region. These include, queries, commits, listen API requests, and reads.

Workaround: Retry requests/queries.