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Cloud Firestore Incident #19002

We've received a report of an issue with Cloud Firestore.

Incident began at 2019-07-25 05:13 and ended at 2019-07-25 19:59 (all times are US/Pacific).

Date Time Description
Aug 01, 2019 11:51

After further investigation, we have determined that the impact was minimal and affected a subset of users. We have conducted an internal investigation of this issue and made appropriate improvements to our systems to help prevent or minimize a future recurrence.

After further investigation, we have determined that the impact was minimal and affected a subset of users. We have conducted an internal investigation of this issue and made appropriate improvements to our systems to help prevent or minimize a future recurrence.
Jul 25, 2019 18:21

The issue with Cloud Firestore database creation has been resolved for all affected projects as of Thursday, 2019-07-25 18:20 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a more detailed analysis of this incident once we have completed our internal investigation.

The issue with Cloud Firestore database creation has been resolved for all affected projects as of Thursday, 2019-07-25 18:20 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a more detailed analysis of this incident once we have completed our internal investigation.
Jul 25, 2019 16:46

The issue with Cloud Firestore database creation should be resolved for the majority of projects. Currently, approximately 5% of the requests are still failing. Our engineers are still working to mitigate the issue and we expect a full resolution in the near future. We will provide another status update by Thursday, 2019-07-25 18:00 US/Pacific with current details.

The issue with Cloud Firestore database creation should be resolved for the majority of projects. Currently, approximately 5% of the requests are still failing. Our engineers are still working to mitigate the issue and we expect a full resolution in the near future. We will provide another status update by Thursday, 2019-07-25 18:00 US/Pacific with current details.
Jul 25, 2019 15:41

The rate of errors is decreasing. We will provide another status update by Thursday, 2019-07-25 16:45 US/Pacific with current details.

The rate of errors is decreasing. We will provide another status update by Thursday, 2019-07-25 16:45 US/Pacific with current details.
Jul 25, 2019 14:47

We are still seeing errors. Our Engineers have implemented a mitigation and are now monitoring the situation before gradually rolling it out to a wider audience. We will provide another status update by Thursday, 2019-07-25 15:45 US/Pacific with current details.

We are still seeing errors. Our Engineers have implemented a mitigation and are now monitoring the situation before gradually rolling it out to a wider audience. We will provide another status update by Thursday, 2019-07-25 15:45 US/Pacific with current details.
Jul 25, 2019 14:00

Customers are not able to create new databases in Cloud Firestore. Our Engineers are attempting several mitigation strategies in parallel and are beginning to see positive results. We will provide another status update by Thursday, 2019-07-25 14:45 US/Pacific with current details.

Customers are not able to create new databases in Cloud Firestore. Our Engineers are attempting several mitigation strategies in parallel and are beginning to see positive results. We will provide another status update by Thursday, 2019-07-25 14:45 US/Pacific with current details.