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Cloud Asset Inventory Incident #19001

We've received a report of an issue with Cloud Asset Inventory.

Incident began at 2019-12-13 13:01 and ended at 2019-12-13 13:39 (all times are US/Pacific).

Date Time Description
Dec 13, 2019 13:39

The issue with Cloud Asset API has been resolved for all affected users as of Friday, 2019-12-13 13:18 US/Pacific.

We thank you for your patience while we've worked on resolving the issue.

The issue with Cloud Asset API has been resolved for all affected users as of Friday, 2019-12-13 13:18 US/Pacific.

We thank you for your patience while we've worked on resolving the issue.

Dec 13, 2019 13:25

Description: The errors for Cloud Asset API have subsided. Our engineering team is continuing to investigate the issue to ensure the error rate does not increase again.

We will provide an update by Friday, 2019-12-13 14:30 US/Pacific with current details.

Diagnosis: High error rate on Cloud Asset Inventory API calls

Workaround: None at this time.

Description: The errors for Cloud Asset API have subsided. Our engineering team is continuing to investigate the issue to ensure the error rate does not increase again.

We will provide an update by Friday, 2019-12-13 14:30 US/Pacific with current details.

Diagnosis: High error rate on Cloud Asset Inventory API calls

Workaround: None at this time.

Dec 13, 2019 13:09

Description: We are experiencing an issue with Cloud Asset API.

Symptoms: high error rate on Cloud Asset Inventory API calls.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2019-12-13 14:00 US/Pacific with current details.

Diagnosis: high error rate on Cloud Asset Inventory API calls

Workaround: None at this time.

Description: We are experiencing an issue with Cloud Asset API.

Symptoms: high error rate on Cloud Asset Inventory API calls.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2019-12-13 14:00 US/Pacific with current details.

Diagnosis: high error rate on Cloud Asset Inventory API calls

Workaround: None at this time.