Incident details | Google Security Products Status Dashboard

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Google SecOps customers are experiencing ingestion failure with one of the 3P APIs in all regions.

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Incident affecting Google SecOps

Google SecOps customers are experiencing ingestion failure with one of the 3P APIs in all regions.

Incident began at 2026-09-04 03:25 and ended at 2026-09-04 06:39 (all times are US/Pacific).

Previously affected location(s)

Johannesburg (africa-south1)Taiwan (asia-east1)Tokyo (asia-northeast1)Seoul (asia-northeast3)Mumbai (asia-south1)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Multi-region: europeWarsaw (europe-central2)Finland (europe-north1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Paris (europe-west9)Doha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Multi-region: usIowa (us-central1)South Carolina (us-east1)

	Date	Time	Description
	4 Sep 2026	07:35 PDT	Description The issue with Google SecOps has been resolved for all affected users as of Friday, 2026-09-04 06:39 PDT. The issue was confirmed to be due to an upstream (3rd party) Proofpoint Service outage. The issue has been mitigated once the upstream service recovered. Google SecOps will backfill any missing data for the impacted duration. We thank you for your patience while we worked on resolving the issue. Symptoms Google SecOps customers across all regions experienced failure in data ingestion through Proofpoint Mail API. Workaround The issue is now mitigated
	4 Sep 2026	06:12 PDT	Description We are experiencing an issue with Google SecOps beginning on Friday, 2026-09-04 03:25 PDT. This has been confirmed due to an upstream (3rd party) Service outage with Proofpoint Mail API. Our engineering team continues to monitor the issue. We will provide an update by Friday, 2026-09-04 08:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Google SecOps customers across all regions will experience failure in data ingestion through Proofpoint Mail API. Workaround: None at this time.

Date

Time

Description

4 Sep 2026

07:35 PDT

Description

The issue with Google SecOps has been resolved for all affected users as of Friday, 2026-09-04 06:39 PDT.

The issue was confirmed to be due to an upstream (3rd party) Proofpoint Service outage. The issue has been mitigated once the upstream service recovered. Google SecOps will backfill any missing data for the impacted duration.

We thank you for your patience while we worked on resolving the issue.

Symptoms

Google SecOps customers across all regions experienced failure in data ingestion through Proofpoint Mail API.

Workaround

The issue is now mitigated

4 Sep 2026

06:12 PDT

Description

We are experiencing an issue with Google SecOps beginning on Friday, 2026-09-04 03:25 PDT.

This has been confirmed due to an upstream (3rd party) Service outage with Proofpoint Mail API.

Our engineering team continues to monitor the issue.

We will provide an update by Friday, 2026-09-04 08:00 PDT with current details.

We apologize to all who are affected by the disruption.

Symptoms:

Google SecOps customers across all regions will experience failure in data ingestion through Proofpoint Mail API.

Workaround:

None at this time.

All times are US/Pacific