Google Security Products Status Dashboard
Incident affecting Google SecOps
Google SecOps is experiencing intermittent login failures and HTTP 500 errors in us-east1, us-central1, and europe-west1; mitigation is underway.
Incident began at 2026-09-28 06:30 and ended at 2026-09-28 14:30 (all times are US/Pacific).
Previously affected location(s)
Belgium (europe-west1)Iowa (us-central1)South Carolina (us-east1)
| Date | Time | Description | |
|---|---|---|---|
| | 28 Sep 2026 | 14:37 PDT | Title: Google SecOps intermittent login and API errors in us-east1, us-central1, and europe-west1 have been mitigated; service has returned to normal. Description: The issue affecting Google SecOps platform access and API calls in us-east1, us-central1, and europe-west1 has been successfully mitigated for all affected customers as of Monday, 2026-09-28 14:30 PDT. From preliminary analysis, the issue was triggered by a recent software update. Our engineering team mitigated the issue by rolling back the update for recently updated customers to restore service to normal. If you believe you are still experiencing residual impact or have questions regarding this incident, please reach out to Google Cloud Support. We thank you for your patience while we worked on mitigating the issue. Symptoms: Google SecOps may have experienced intermittent login failures and HTTP 500 errors in multiple regions, including us-east1, us-central1, and europe-west1. Workaround: None, as the issue is mitigated. |
| | 28 Sep 2026 | 11:59 PDT | Description: Earlier mitigation attempts did not mitigate the issue and further mitigation efforts are continuing across the impacted instances. We anticipate this to complete within the next few hours. Following these actions, full service restoration and normal access are expected. Furthermore, these mitigation steps are not expected to cause any data loss or customer impact. Customers in affected projects across us-east1, us-central1, and europe-west1 may encounter intermittent HTTP 500 errors or authentication failures when attempting to access the platform. Google SecOps (Log Ingestion, Search, Detection Rules, and Dashboards) and all other geographic regions remain fully operational. We will provide a further update by Monday, 2026-09-28 14:30 US/Pacific or upon confirmation of complete resolution. Symptoms: Google SecOps is experiencing intermittent login failures and HTTP 500 errors in multiple regions, including us-east1, us-central1, and europe-west1. Workaround: Users encountering errors can retry after a brief delay while our team works to resolve the issue. |
| | 28 Sep 2026 | 11:00 PDT | Description: Mitigation efforts are currently underway across the impacted instances and are anticipated to wrap up within the next hour. Following these actions, full service restoration and normal access are expected. Furthermore, these mitigation steps are not expected to cause any data loss or customer impact. Customers in affected projects across us-east1, us-central1, and europe-west1 may encounter intermittent HTTP 500 errors or authentication failures when attempting to access the platform. Google SecOps (Log Ingestion, Search, Detection Rules, and Dashboards) and all other geographic regions remain fully operational. We will provide a further update by Monday, 2026-09-28 12:30 US/Pacific or upon confirmation of complete resolution. Symptoms: Google SecOps is experiencing intermittent login failures and HTTP 500 errors in multiple regions, including us-east1, us-central1, and europe-west1. Workaround: Users encountering errors can retry after a brief delay while our team works to resolve the issue. |
| | 28 Sep 2026 | 10:11 PDT | Description: We are investigating an intermittent issue with Google SecOps beginning at Monday, 2026-09-28 06:30 US/Pacific. Customers in affected projects across us-east1, us-central1, and europe-west1 may encounter intermittent HTTP 500 errors or authentication failures when attempting to access the platform. Our engineering team has acknowledged the issue and mitigation is actively underway. We expect service stability and normal access to be fully restored shortly. No customer impact or data loss is expected as a result of the mitigation actions. Google SecOps (Log Ingestion, Search, Detection Rules, and Dashboards) and all other geographic regions remain fully operational. We will provide a further update by Monday, 2026-09-28 11:00 US/Pacific or upon confirmation of complete resolution. Symptoms: Google SecOps is experiencing intermittent login failures and HTTP 500 errors in multiple regions, including us-east1, us-central1, and europe-west1. Workaround: Users encountering errors can retry after a brief delay while our team works to resolve the issue. |
| | 28 Sep 2026 | 09:01 PDT | Description: We are experiencing an intermittent issue with Google SecOps beginning at Monday, 2026-09-28 06:30 US/Pacific. Customers in affected projects across us-east1, us-central1, and europe-west1 may encounter intermittent HTTP 500 errors or failures when attempting to log in to the SecOps platform or perform API calls. Ingestion and SIEM APIs are unaffected by the issue. Our engineering team continues to investigate the issue and is actively testing mitigations. We will provide more information by Monday, 2026-09-28 10:00 US/Pacific with current details. Symptoms: Google SecOps is experiencing intermittent login failures and HTTP 500 errors in multiple regions, including us-east1, us-central1, and europe-west1. Workaround: Users encountering errors can retry after a brief delay while our team works to resolve the issue. |
| | 28 Sep 2026 | 08:15 PDT | Description: We are experiencing an intermittent issue with Google SecOps beginning at Monday, 2026-09-28 06:30 US/Pacific. Customers in affected projects across us-east1, us-central1, and europe-west1 may encounter intermittent HTTP 500 errors or failures when attempting to log in to the SecOps platform or perform API calls. Ingestion and SIEM APIs are unaffected by the issue. Our engineering team continues to investigate the issue and is actively testing mitigations. We will provide more information by Monday, 2026-09-28 09:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Symptoms: Google SecOps is experiencing intermittent login failures and HTTP 500 errors in multiple regions, including us-east1, us-central1, and europe-west1. Workaround: Users encountering errors can retry after a brief delay while our team works to resolve the issue. |
- All times are US/Pacific