Incident details | Google Security Products Status Dashboard

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Incidents
Google SecOps SIEM (Chronicle) US multi-region customers are experiencing intermittent elevated latency and timeouts errors in Search

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Incident affecting Google SecOps

Google SecOps SIEM (Chronicle) US multi-region customers are experiencing intermittent elevated latency and timeouts errors in Search

Incident began at 2026-06-23 05:00 and ended at 2026-06-23 17:24 (all times are US/Pacific).

Previously affected location(s)

Multi-region: us

Date	Time	Description
23 Jun 2026	18:06 PDT	Summary Google SecOps SIEM (Chronicle) US multi-region customers were experiencing intermittent elevated latency and timeouts errors in Search. Description The issue with Search Performance has been mitigated for all affected customers as of Tuesday, 2026-06-23 17:24 US/Pacific. From preliminary analysis, the issue was triggered by an upgrade to the underlying file system. The upgrade included code changes that increased resource utilization and caused request throttling. Our engineers mitigated the issue by directing traffic away from the affected nodes. We thank you for your patience while we worked on resolving the issue. Customer Symptoms Customers were experiencing intermittent elevated latency and timeouts on search queries. Workaround None as the issue is now mitigated.
23 Jun 2026	16:24 PDT	Summary Google SecOps SIEM (Chronicle) US multi-region customers are experiencing intermittent elevated latency and timeouts errors in Search. Description We are experiencing an issue with Search performance, beginning on Tuesday, 2026-06-23 05:00 US/Pacific. Our engineering team continues to investigate and has partially mitigated the issue while continuing to work on full mitigation for which we do not have an ETA at this point in time. We will provide more information by Tuesday, 2026-06-23 18:30 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms Customers are experiencing intermittent elevated latency and timeouts on search queries. Workaround None at this time.
23 Jun 2026	14:16 PDT	Summary Google SecOps SIEM (Chronicle) US multi-region customers are experiencing intermittent elevated latency and timeouts errors in Search. Description We are experiencing an issue with Search performance, beginning on Tuesday, 2026-06-23 05:00 US/Pacific. Our engineering team continues to investigate the issue and is working on a mitigation strategy. We will provide more information by Tuesday, 2026-06-23 16:30 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms Customers are experiencing intermittent elevated latency and timeouts on search queries. Workaround None at this time.
23 Jun 2026	12:22 PDT	Summary Google SecOps SIEM (Chronicle) US multi-region customers are experiencing intermittent elevated latency and timeouts errors in Search Description We are experiencing an issue with Search performance, beginning on Tuesday, 2026-06-23 05:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide more information by Tuesday, 2026-06-23 14:30 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms Customers are experiencing intermittent elevated latency and timeouts on search queries. Workaround None at this time.

All times are US/Pacific