Incident details | Google Security Products Status Dashboard

Google Security Products Status Dashboard
Incidents
Google SecOps customers may be experiencing higher detection latency, slower searches and dashboards

This page provides status information on the services that are part of Google Security Products. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. For additional information on these services, please visit https://cloud.google.com/security.

Incident affecting Google SecOps

Google SecOps customers may be experiencing higher detection latency, slower searches and dashboards

Incident began at 2026-05-07 17:00 and ended at 2026-05-07 19:25 (all times are US/Pacific).

Previously affected location(s)

Multi-region: us

	Date	Time	Description
	7 May 2026	20:27 PDT	Summary Google SecOps customers may have experienced higher detection latency, slower searches and dashboards in US multiregion. Description The issue with Google SecOps has been resolved for all affected users as of Thursday, 2026-05-07 19:25 PDT. From preliminary analysis, the issue was triggered by a recent software update to our storage management service causing elevated query latency and timeouts for Google SecOps database operations, resulting in delays for security detections, searches, and dashboard updates. Our engineers mitigated the issue by rolling back the software update change. We thank you for your patience while we worked on resolving the issue. Symptoms Customers in the impacted regions may have observed failures and delays while accessing Google SecOps. Customers may have experienced latency processing security detections as well as slower than normal searches and dashboard operations. Workaround This incident is now mitigated.
	7 May 2026	18:28 PDT	Summary Google SecOps customers may be experiencing higher detection latency, slower searches and dashboards in US multiregion. Description We are experiencing an issue with Google SecOps database operations beginning on Thursday, 2026-05-07 17:00 PDT in the US multiregion. Our engineering team has identified the issue and we are working to resolve it. We will provide the next update by Thursday, 2026-05-07 21:00 PDT We apologize to all who are affected by the disruption. Symptoms Customers in the impacted regions may observe failures and delays while accessing Google SecOps. Customers may experience latency processing security detections as well as slower than normal searches and dashboard operations. Workaround None at this time.

Date

Time

Description

7 May 2026

20:27 PDT

Summary

Google SecOps customers may have experienced higher detection latency, slower searches and dashboards in US multiregion.

Description

The issue with Google SecOps has been resolved for all affected users as of Thursday, 2026-05-07 19:25 PDT.

From preliminary analysis, the issue was triggered by a recent software update to our storage management service causing elevated query latency and timeouts for Google SecOps database operations, resulting in delays for security detections, searches, and dashboard updates.

Our engineers mitigated the issue by rolling back the software update change.

We thank you for your patience while we worked on resolving the issue.

Symptoms

Customers in the impacted regions may have observed failures and delays while accessing Google SecOps. Customers may have experienced latency processing security detections as well as slower than normal searches and dashboard operations.

Workaround

This incident is now mitigated.

7 May 2026

18:28 PDT

Summary

Google SecOps customers may be experiencing higher detection latency, slower searches and dashboards in US multiregion.

Description

We are experiencing an issue with Google SecOps database operations beginning on Thursday, 2026-05-07 17:00 PDT in the US multiregion.

Our engineering team has identified the issue and we are working to resolve it.

We will provide the next update by Thursday, 2026-05-07 21:00 PDT

We apologize to all who are affected by the disruption.

Symptoms

Customers in the impacted regions may observe failures and delays while accessing Google SecOps. Customers may experience latency processing security detections as well as slower than normal searches and dashboard operations.

Workaround

None at this time.

All times are US/Pacific