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Incident affecting Mandiant Hunt, Mandiant Managed Defense
[Mitigated] Mandiant Threat Defense (formerly Mandiant Hunt) and Mandiant Managed Defense customers with Trellix technologies may have experienced delayed alert triage and investigation.
Incident began at 2026-06-06 16:27 and ended at 2026-06-06 19:29 (all times are US/Pacific).
Previously affected location(s)
Tokyo (asia-northeast1)Mumbai (asia-south1)Singapore (asia-southeast1)Sydney (australia-southeast1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Paris (europe-west9)GlobalDoha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)São Paulo (southamerica-east1)Multi-region: us
| Date | Time | Description | |
|---|---|---|---|
| | 6 Jun 2026 | 20:59 PDT | Description The issue with Mandiant Threat Defense and Mandiant Managed Defense processing of Trellix alerts has been resolved for all affected customers as of Saturday, 2026-06-06 19:29 PDT We thank you for your patience while we worked on resolving the issue. Symptoms A high volume of alerts from Trellix technologies caused a processing backlog. This issue may have caused investigation reports to be delayed. Workaround No workaround is required, as the issue has been mitigated. |
| | 6 Jun 2026 | 19:17 PDT | Description We are experiencing an issue with Mandiant Threat Defense and Mandiant Managed Defense beginning on Saturday, 2026-06-06 16:27 PDT. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2026-06-06 22:15 PDT with current details. We apologize to all who are affected by the disruption. Symptoms An internal alert processing issue is preventing Mandiant analysts from reviewing alerts from Trellix technologies. This issue may cause investigation reports to be delayed. Workaround None at this time |
- All times are US/Pacific