Google Security Products Status Dashboard
Incident affecting Google SecOps
Google SecOps customers are experiencing delays in log normalization in US and Europe Multi-regions
Incident began at 2025-08-11 06:55 and ended at 2025-08-11 16:00 (all times are US/Pacific).
Previously affected location(s)
Multi-region: europeMulti-region: us
Date | Time | Description | |
---|---|---|---|
| 11 Aug 2025 | 16:40 PDT | The issue with Google SecOps has been resolved for all affected users as of Monday, 2025-08-11 16:00 PDT From preliminary analysis, the root cause of the issue is a recent binary rollout on the backend database. Our engineers have mitigated the issue by rolling back the binary to the previous version. We thank you for your patience while we worked on resolving the issue. |
| 11 Aug 2025 | 15:22 PDT | Description Our engineering team is actively working on mitigation efforts. At this time, real time ingestion has recovered for both US and Europe Multi-regions. Engineers are continuing to work through the backlog of events. We will provide an update by Monday, 2025-08-11 17:00 PDT with current details. Symptoms Google SecOps customers are experiencing delays in log normalization in US and Europe Multi-regions, which will delay data availability for search and detections. Workaround None at this time. |
| 11 Aug 2025 | 13:13 PDT | Description Mitigation work remains underway by our engineering team. At this time, real time ingestion has recovered for both US and Europe Multi-regions. Engineers are continuing to work through the backlog of events. We will provide an update by Monday, 2025-08-11 15:30 PDT with current details. Symptoms Google SecOps customers are experiencing delays in log normalization in US and Europe Multi-regions, which will delay data availability for search and detections. Workaround None at this time. |
| 11 Aug 2025 | 11:54 PDT | Description Mitigation work is underway by our engineering team. We expect normalization services to begin to recover in the next few hours. We will provide an update by Monday, 2025-08-11 13:30 PDT with current details. Symptoms Google SecOps customers are experiencing delays in log normalization in US and Europe Multi-regions, which will delay data availability for search and detections. Workaround None at this time. |
| 11 Aug 2025 | 11:06 PDT | Description We are experiencing an issue with Google SecOps beginning at Monday, 2025-08-11 06:55 PDT. Mitigation work is underway by our engineering team. We expect normalization services to begin to recover in the next few hours. We will provide an update by Monday, 2025-08-11 12:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms Google SecOps customers are experiencing delays in log normalization in US and Europe Multi-regions, which will delay data availability for search and detections. Workaround None at this time. |
| 11 Aug 2025 | 10:04 PDT | Description We are experiencing an issue with Google SecOps beginning at Monday, 2025-08-11 06:55 PDT. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-08-11 11:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms Google SecOps customers are experiencing delays in log normalization in US and Europe Multi-regions, which will delay data availability for search and detections. Workaround None at this time. |
- All times are US/Pacific