Incident details | Google Security Products Status Dashboard

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The issue affecting Google SecOps (SIEM and SOAR) customers in the europe-west2 region has been mitigated.

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Incident affecting Google SecOps, Google SecOps SOAR

The issue affecting Google SecOps (SIEM and SOAR) customers in the europe-west2 region has been mitigated.

Incident began at 2026-10-19 23:08 and ended at 2026-10-20 04:50 (all times are US/Pacific).

Previously affected location(s)

London (europe-west2)

Date	Time	Description
20 Oct 2026	05:11 PDT	Description The issue with Google SecOps (SIEM and SOAR) in europe-west2 beginning on Monday, 2026-10-19 23:08 PDT has been mitigated for all affected customers as of Tuesday, 2026-10-20 04:50 PDT. Due to a power event we had suffered an outage within europe-west2. The power event is mitigated and Engineering teams completed mitigation steps to restore full availability. We thank you for your patience while we worked to resolve this issue. Symptoms All session connection failures, Normalization, Visualization, and Detections issues have been fully mitigated and restored. Workaround The issue is now mitigated
20 Oct 2026	02:47 PDT	Description We are investigating an ongoing incident affecting Google Security Operations SIEM and SOAR services in the europe-west2 region beginning on Monday, 2026-10-19 23:08 PDT. Our Product and Engineering teams are actively engaged to restore full availability. We will provide an update by Tuesday, 2026-10-20 04:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms Impacted customers may experience session connection failures when accessing Google Security Operations, as well as delays with platform workflows (including normalization and detections). Workaround None at this time.
20 Oct 2026	02:25 PDT	Description We are investigating an incident affecting Google Security Operations (SIEM and SOAR) in the europe-west2 region that began on Monday, 2026-10-19 23:08 PDT. Our Product and Engineering teams are actively working to restore full availability. We will provide an update by Tuesday, 2026-10-20 04:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms Impacted customers may experience session connection failures when accessing Google Security Operations, as well as delays with platform workflows (including normalization and detections). Workaround None at this time.
20 Oct 2026	01:29 PDT	Description We are investigating an incident affecting Google Security Operations (SIEM and SOAR) in the europe-west2 region that began on Monday, 2026-10-19 23:08 PDT. Our Product and Engineering teams are actively working to restore full availability. We will provide an update by Tuesday, 2026-10-20 02:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms Impacted customers may experience session connection failures when accessing Google Security Operations, as well as delays with platform workflows (including normalization and detections). Workaround None at this time.

All times are US/Pacific