Google Security Products Status Dashboard
Incident affecting Google SecOps
Google Security Operations customers are experiencing an issue where cases are not getting synced.
Incident began at 2026-09-24 18:51 and ended at 2026-09-25 01:44 (all times are US/Pacific).
Previously affected location(s)
Johannesburg (africa-south1)Taiwan (asia-east1)Tokyo (asia-northeast1)Seoul (asia-northeast3)Mumbai (asia-south1)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Multi-region: europeWarsaw (europe-central2)Finland (europe-north1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Paris (europe-west9)Doha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Multi-region: usIowa (us-central1)South Carolina (us-east1)
| Date | Time | Description | |
|---|---|---|---|
| | 25 Sep 2026 | 01:49 PDT | Title Google SecOps case linkage synchronization failures affecting alerts across all regions. Description The issue with Google SecOps has been resolved for all affected users as of Friday, 2026-09-25 01:44 PDT. We thank you for your patience while we worked on resolving the issue. Symptoms Customers were experiencing failures with Google Chronicle Sync Job. As a result, affected alerts failed to show case linkage in the user interface. Core updates and data synchronization continue functioning properly. Workaround None as the issue has been mitigated. |
| | 24 Sep 2026 | 20:40 PDT | Title Google SecOps case linkage synchronization failures affecting alerts across all regions. Description We are experiencing an issue with Google SecOps beginning at Thursday, 2026-09-24 15:51 PDT. Our engineering team is actively implementing the mitigation. We expect the mitigation to be completed by Friday, 2026-09-25 07:00 PDT We will provide an update by Friday, 2026-09-25 08:00 PDT with current details. Symptoms Customers are experiencing failures with Google Chronicle Sync Job. As a result, affected alerts fail to show case linkage in the user interface. Core updates and data synchronization continue functioning properly. Workaround None at this time. |
| | 24 Sep 2026 | 18:53 PDT | Title Google Security Operations customers are experiencing an issue where cases are not getting synced. Description We are experiencing an issue with Google SecOps beginning at Thursday, 2026-09-24 15:51 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2026-09-24 20:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms Customers are experiencing failures with SOAR sync jobs Workaround None at this time. |
- All times are US/Pacific