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Incident affecting Google Cloud Networking, Network Connectivity Center

Network Connectivity Center issue in europe-west9 region

Incident began at 2023-05-12 10:26 and ended at 2023-05-16 17:17 (all times are US/Pacific).

Previously affected location(s)

Paris (europe-west9)

Date Time Description
16 May 2023 17:17 PDT

The issue with Network Connectivity Center has been resolved for all affected users as of Tuesday, 2023-05-16 16:59 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

16 May 2023 10:33 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Tuesday, 2023-05-16 17:00 US/Pacific.

We will provide more information by Tuesday, 2023-05-16 17:30 US/Pacific.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region.

Workaround: None at this time.

16 May 2023 10:06 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team is still continuing the investigation and to validate the potential fix to resolve the issue.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2023-05-17 12:00 US/Pacific.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region.

Workaround: None at this time.

15 May 2023 19:52 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team continues the investigation and continues to validate the potential fix to resolve the issue.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2023-05-16 10:00 US/Pacific.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region.

Workaround: None at this time.

15 May 2023 18:12 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team has identified a potential fix for this issue and are working to validate that it resolves the issue.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2023-05-15 20:10 US/Pacific.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region.

Workaround: None at this time.

15 May 2023 15:06 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team has determined that further investigation is required and are working on a mitigation plan.

We will provide an update by Monday, 2023-05-15 18:30 US/Pacific with current details.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region.

Workaround: None at this time.

15 May 2023 14:29 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team is continuing to investigate the issue and work on a mitigation plan.

We will provide an update by Monday, 2023-05-15 15:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region

Workaround: None at this time.

15 May 2023 11:36 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team is continuing to investigate the issue and work on a mitigation plan.

We will provide an update by Monday, 2023-05-15 14:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region

Workaround: None at this time.

12 May 2023 18:15 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team is currently investigating the issue and working on mitigation process.

We will provide an update by Monday, 2023-05-15 13:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region

Workaround: None at this time.

12 May 2023 16:17 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team is currently investigating the issue and working on mitigation process.

We will provide an update by Saturday, 2023-05-13 01:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region

Workaround: None at this time.

12 May 2023 13:42 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team is currently investigating the issue and working on mitigation process.

We will provide an update by Friday, 2023-05-12 16:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region

Workaround: None at this time.

12 May 2023 12:33 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2023-05-12 14:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region

Workaround: None at this time.

12 May 2023 10:48 PDT

Summary: Network Connectivity Center issue in europe-west9 region

Description: We are experiencing an issue with Network Connectivity Center.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2023-05-12 12:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region

Workaround: None at this time.