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Incidents
Network Connectivity Center issue in europe-west9 region

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Incident affecting Google Cloud Networking, Network Connectivity Center

Network Connectivity Center issue in europe-west9 region

Incident began at 2023-05-12 10:26 and ended at 2023-05-16 17:17 (all times are US/Pacific).

Previously affected location(s)

Paris (europe-west9)

Date	Time	Description
16 May 2023	17:17 PDT	The issue with Network Connectivity Center has been resolved for all affected users as of Tuesday, 2023-05-16 16:59 US/Pacific. We thank you for your patience while we worked on resolving the issue.
16 May 2023	10:33 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Tuesday, 2023-05-16 17:00 US/Pacific. We will provide more information by Tuesday, 2023-05-16 17:30 US/Pacific. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region. Workaround: None at this time.
16 May 2023	10:06 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team is still continuing the investigation and to validate the potential fix to resolve the issue. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2023-05-17 12:00 US/Pacific. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region. Workaround: None at this time.
15 May 2023	19:52 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team continues the investigation and continues to validate the potential fix to resolve the issue. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2023-05-16 10:00 US/Pacific. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region. Workaround: None at this time.
15 May 2023	18:12 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team has identified a potential fix for this issue and are working to validate that it resolves the issue. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2023-05-15 20:10 US/Pacific. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region. Workaround: None at this time.
15 May 2023	15:06 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team has determined that further investigation is required and are working on a mitigation plan. We will provide an update by Monday, 2023-05-15 18:30 US/Pacific with current details. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region. Workaround: None at this time.
15 May 2023	14:29 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team is continuing to investigate the issue and work on a mitigation plan. We will provide an update by Monday, 2023-05-15 15:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region Workaround: None at this time.
15 May 2023	11:36 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team is continuing to investigate the issue and work on a mitigation plan. We will provide an update by Monday, 2023-05-15 14:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region Workaround: None at this time.
12 May 2023	18:15 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team is currently investigating the issue and working on mitigation process. We will provide an update by Monday, 2023-05-15 13:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region Workaround: None at this time.
12 May 2023	16:17 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team is currently investigating the issue and working on mitigation process. We will provide an update by Saturday, 2023-05-13 01:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region Workaround: None at this time.
12 May 2023	13:42 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team is currently investigating the issue and working on mitigation process. We will provide an update by Friday, 2023-05-12 16:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region Workaround: None at this time.
12 May 2023	12:33 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-05-12 14:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region Workaround: None at this time.
12 May 2023	10:48 PDT	Summary: Network Connectivity Center issue in europe-west9 region Description: We are experiencing an issue with Network Connectivity Center. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-05-12 12:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: NCC customers will observe failures with create/delete/update operations for spokes in europe-west9 region Workaround: None at this time.

All times are US/Pacific