Service Health
For incidents related to Google Security Products, visit https://status.cloud.google.com/security.
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Incident affecting VPC Service Controls, Identity and Access Management
Serverless VPC Access users of VPC Service Controls are experiencing issues with creating and deleting service connectors.
Incident began at 2023-07-26 12:48 and ended at 2023-07-27 10:55 (all times are US/Pacific).
Previously affected location(s)
Global
| Date | Time | Description | |
|---|---|---|---|
| | 27 Jul 2023 | 10:55 PDT | The issue with VPC Service Controls has been resolved for all affected projects as of Thursday, 2023-07-27 10:55 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 27 Jul 2023 | 08:50 PDT | Summary: Serverless VPC Access users of VPC Service Controls are experiencing issues with creating and deleting service connectors. Description: Our engineering team has identified a potential mitigation for this issue and are working on a plan to implement that mitigation. There is currently no ETA for mitigation. We will provide an update by Thursday, 2023-07-27 13:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers will see the following error when attempting to create or delete service connectors: "Error: code 7, message: Operation failed: Google APIs Service Agent (<PROJECT_NUMBER>@cloudservices.gserviceaccount.com) needs editor role in the project.' " Workaround: Affected customers can use the workaround documented at https://cloud.google.com/vpc-service-controls/docs/supported-products#deployment_manager |
| | 26 Jul 2023 | 20:17 PDT | Summary: Serverless VPC Access users of VPC Service Controls are experiencing issues with creating and deleting service connectors. Description: We are experiencing an issue with VPC Service Controls. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-07-27 10:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers will see the following error when attempting to create or delete service connectors: "Error: code 7, message: Operation failed: Google APIs Service Agent (<PROJECT_NUMBER>@cloudservices.gserviceaccount.com) needs editor role in the project.' " Workaround: Affected customers can use the workaround documented at https://cloud.google.com/vpc-service-controls/docs/supported-products#deployment_manager |
| | 26 Jul 2023 | 18:24 PDT | Summary: Serverless VPC Access users of VPC Service Controls are experiencing issues with creating and deleting service connectors. Description: We are experiencing an issue with VPC Service Controls. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2023-07-26 20:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers will see the following error when attempting to create or delete service connectors: "Error: code 7, message: Operation failed: Google APIs Service Agent (<PROJECT_NUMBER>@cloudservices.gserviceaccount.com) needs editor role in the project.' " Workaround: Affected customers can use the workaround documented at https://cloud.google.com/vpc-service-controls/docs/supported-products#deployment_manager |
| | 26 Jul 2023 | 16:20 PDT | Summary: Serverless VPC Access users of VPC Service Controls are experiencing issues with creating and deleting service connectors. Description: We are experiencing an issue with VPC Service Controls. Our engineering team is still investigating the issue. We will provide an update by Wednesday, 2023-07-26 18:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers will see the following error when attempting to create or delete service connectors: "Error: code 7, message: Operation failed: Google APIs Service Agent (<PROJECT_NUMBER>@cloudservices.gserviceaccount.com) needs editor role in the project.' " Workaround: Affected customers can use the workaround documented at https://cloud.google.com/vpc-service-controls/docs/supported-products#deployment_manager |
| | 26 Jul 2023 | 15:03 PDT | Summary: Serverless VPC Access users of VPC Service Controls are experiencing issues with creating and deleting service connectors. Description: We are experiencing an issue with VPC Service Controls. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2023-07-26 16:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers will see the following error when attempting to create or delete service connectors: "Error: code 7, message: Operation failed: Google APIs Service Agent (<PROJECT_NUMBER>@cloudservices.gserviceaccount.com) needs editor role in the project.' " Workaround: Affected customers can use the workaround documented at https://cloud.google.com/vpc-service-controls/docs/supported-products#deployment_manager |
| | 26 Jul 2023 | 14:46 PDT | Summary: Serverless VPC Access users of VPC Service Controls are experiencing issues with creating and deleting service connectors. Description: We are experiencing an issue with VPC Service Controls. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2023-07-26 16:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers will not be able to create or delete service connectors. Workaround: Affected customers can use the workaround documented at https://cloud.google.com/vpc-service-controls/docs/supported-products#deployment_manager |
- All times are US/Pacific