Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Networking, Cloud Load Balancing

Google Cloud Load Balancer may drop traffic for the new forwarding rules created after 29 Nov

Incident began at 2023-12-04 05:52 and ended at 2023-12-04 08:10 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Berlin (europe-west10)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)GlobalDoha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
4 Dec 2023 08:10 PST

The issue with Cloud Load Balancing has been resolved for all newly created forwarding rules as of Monday, 2023-12-04 07:58 US/Pacific.

If a Global IP for a load balancer falls into the 34.49.0.0/16 VIP range, the customer will need to re-create the corresponding forwarding rule with a Global IP attached to it.

We thank you for your patience while we worked on resolving the issue.

4 Dec 2023 07:04 PST

Summary: Google Cloud Load Balancer may drop traffic for the new forwarding rules created after 14 Nov

Description: We are experiencing an issue with Google Cloud Networking beginning on Tuesday, 2023-11-14 2023 03:51 US/Pacific..

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2023-12-04 10:00 US/Pacific with current details.

Diagnosis: All requests that are sent to certain Global IPs for the new forwarding rules will time out.

Workaround: A customer may recreate an affected forwarding rule and a Global IP attached to it

4 Dec 2023 06:55 PST

Summary: Google Cloud Load Balancer may drop traffic for the new forwarding rules created after 14 Nov

Description: We are experiencing an issue with Google Cloud Networking beginning on Tuesday, 2023-11-14 2023 03:51 US/Pacific..

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2023-12-04 07:30 US/Pacific with current details.

Diagnosis: All requests that are sent to certain Global IPs for the new forwarding rules will time out.

Workaround: A customer may recreate an affected forwarding rule and a Global IP attached to it

4 Dec 2023 06:22 PST

Summary: Google Cloud Load Balancer may drop traffic for the new forwarding rules created after 14 Nov

Description: We are experiencing an issue with Google Cloud Networking beginning on Tuesday, 2023-11-14 2023 03:51 US/Pacific..

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2023-12-04 07:00 US/Pacific with current details.

Diagnosis: All requests that are sent to certain Global IPs for the new forwarding rules will time out.

Workaround: A customer may recreate an affected forwarding rule and a Global IP attached to it